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Is there any solution for create automation between Jira and Confluence for update issue status?

M Ridho Rizqillah September 18, 2024

My team create deployment docs when we want to deploy new feature or other updates. And the docs will be created in confluence page by give the details about deployment and attaching the Jira tickets.

In page properties also has status row that contain either 'DRAFT', 'DONE', etc.

The question is can I create automation for changing issue status of Jira tickets that attached on the confluence docs based on the status row in page properties. e.g. When the status is 'DONE', the Jira attached also move to DONE status.

Thanks..

1 answer

2 votes
Denis Rousselle September 18, 2024

Hello,

Click on the gear at the top right
Your admin page is displayed
In the left menu under 'Admin Tools' click on 'Automation'
At the top of the main window click on 'Templates'
In the 'cross products' section you have a template called 'Transition Jira issues to a new status when a page's status changes' click on it, you still have to complete the fields.

Cross products jira-confluence.png

M Ridho Rizqillah September 19, 2024

Thank you for your reply. It only available on Premium Plan, right?

Anyway, do you have any other solution for changing the issue status after deploy? Is it by using github integration and track whether the ticket already deployed on main branch?

Lígia Zanchet
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2024

Hello M

From the Jira perspective, you can create a rule with the trigger 

Deployment successful.


If you have your Jira integrated with Github, that would successfully trigger the rule and perform any update action you selected in the rule 

You can read more about automation triggers here:

To know how to integrate your Jira with Github, feel free to check the guide below:

Hope that helps 

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