JIRA is having difficulty contacting Atlassian Bamboo. on Retry Rlease

[MoElwan]

Hi all,

We've Jira-cloud and Bamboo 6.2.2 integrated with OAuth.

when we make a release the build on bamboo starts

if the build succeeded the release status changes to `Released`

BUT if the built failed it stays `UNRELEASED` and a build tag appear referring to the failing one. just like 

when I use `Retry release `  and choose the same build it's always returning 

my build is a very simple testing one that doesn't contain any manual stages just a code checkout and ssh task

[Charles Patton Jr]

Just began having issues with my JIra-cloud as well and stumbled across this post, maybe this is only affecting cloud users this instant?

edit: I even tried restarting my Bamboo server; I'm not sure how to begin troubleshooting this, any tips appreciated

[MoElwan]

me too and cleared the cache too 

[Charles Patton Jr]

Any luck? I got mine working a second ago after restarting the bamboo server but I ran into the same situation when testing where the build failed on the manual task and now I'm stuck in this loop again. Trying another restart and manual build and then going to see if I can at least get it running in Bamboo without JIRA by just passing in my jira version variable manually.

[MoElwan]

Mine broken and the tomcat consumed the 100% of the server processor! so killed the process for now and will reinstall it as a service.

[sators]

Same issue - restarting Bamboo did not resolve.

[Deleted user]

Hi,

I am also facing the same issue.

Could you please provide the root cause and workaround to resolve the issue.

Regards,

Sandeep

[Pieter Wouter Hartog]

Yes, exact same issue here.

Really need a solution.