Jira Cloud 500 Error, Confluence Works Fine, Using Chrome

[Natalie White]

Have been using Jira and Confluence cloud for years. Yesterday starting getting a 500 error when trying to go into Jira. Cleared my cache and it worked again, then kicked me out later in the day. Confluence is working just fine. If I open Jira in an incognito tab it works fine too. Other than regularly clearing my cache which is a pain, anyone have ideas on how to fix? What to look for?

[Natalie White]

Ended up clearing full cache including browser history and haven't had a problem since.

[Moses Thomas]

@Natalie White  so  great but you  mentioned earlier in  question that you  cleared cache but i  am pleased that issue is resolved

[Martin Kronstrom]

This started happening in our environment as well now. every user affected. Sometimes it loads, sometimes it doesn't. 

[Martin Kronstrom]

There is an issue on atlassian at the moment that we are tracking. There is an partial outage. That is th ereason for our 500 errors.

[Moses Thomas]

@Natalie WhiteSo  it could be problem  with version  of   chrome, try  to  update your web browser to  latest version  and  see whether this  helps.

Best!

[Natalie White]

Didn't work, already running the latest. Tried restarting computer and browser to double check, didn't work. Thanks for trying!