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Jira Cloud works really badly on my browser

Míkel Rodríguez Domínguez
Contributor
September 19, 2024

Jira Cloud is really slow when I access any site on any browser. It makes the browser extremely slow and it looks like it's getting stuck all the time. It looks as though the website had hundreds of thousands of software layers that interweave, producing a heavy resource load. I think Atlassian should get down to improving the performance and efficiency of the Jira Cloud website in general. It won't get better the more software and JavaScript gimmicks we add to it, quite the opposite, from my point of view for a website to be excellet quality it should be as lean and efficient as possible, offering its features with the lightest resource load as possible.

I really hope this might serve as a wake-up call for Atlassian to work on the performance of Jira Cloud.

Thanks millions.

3 answers

2 votes
marc -Collabello--Phase Locked-
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2024

Agree, Jira Cloud is quite slow.

1 vote
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 19, 2024

Hi @Míkel Rodríguez Domínguez this is rather a discussion than a request for support as it won't be solved via the Atlassian Community.

But to answer anyways: You can always provide direct in-product feedback to Atlassian via the Help icon (question mark) and then select 'Give feedback about Jira'.

Míkel Rodríguez Domínguez
Contributor
September 20, 2024

My purpose was for it to work as an improvement suggestion. Everyone around the world is being talked into moving to Cloud, including our customers, and it really needs a lot of improvement in terms of CPU usage on the client side, meaning, it has too much JavaScript and probably most of it could be removed without compromising the core functionalities of Jira. Nowadays web apps abuse JavaScript and in my opinion this should stop. A web app should use plain HTML to present the content and use JavaScript only when a part of the screen needs to be updated (e. g. the user clicked a button and a context menu should pop up). Instead, web apps are relying on JavaScript for pretty much everything, and I really think that is causing huge client side bottlenecks that we must tackle sooner rather than later.

It's not that I don't love Jira Cloud, this is meant as positive criticism :)

Like Clive Paterson likes this
0 votes
Clive Paterson
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March 16, 2025

Yep, whenever I start using Jira cloud at my company...
(opening card, checking dashboard, editing cards etc, adding comments, basically using Jira)

Then my laptop hits 100% CPU usage, and things run slow.
And it's Microsoft Edge, and Jira Cloud using all this CPU...

It's impressive that the Jira website / UX can use this much CPU.

I feel this amount of CPU requirement comes from large Web UI projects using frameworks like React or Angular.

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