Jira Mobile App : No place for attachment during transition.

[Monica Daguerre]

We have a mandatory attachment in a transition. It works fine in desktop app, but using the Mobile App, the transition screen no shows the option to upload an attachment. Because it's mandatory, the transition doesn't allow to continue.  Thanks in advance !

[Simon Stiefel · Accepted solution]

Hi Monica,

Thanks for your post!

Unfortunately, attachments in transitions are currently not supported in our mobile apps. I'll add a ticket to our backlog to keep track of that functionality.

Thanks again and sorry for the inconvenience.

Simon

[Monica Daguerre]

Thanks a lot Simon for your answer !!

So, users have to switch to the desktop app in their phones to make this transition, don't they?

[Simon Stiefel]

Unfortunately, yes, users would have to use the desktop version of Jira until we have implemented this feature.

Sorry for the inconveniences.

[Marc Kroon Rasmussen]

Are attachments still not supported on mobile apps?

[Hannah McKenzie]

Hi @Marc Kroon Rasmussen, adding attachments during transition is now possible in the iOS and macOS apps for Jira.