I had configured jira service desk, now my project has been deactivated for some reason, I have activated Jira Service Management, but my project data that was in JSDK cant be loaded, it asks me to create a new project. What am i suppouse to do now? What about all of my data, automation and all the work I put into customization? Even if i click to configure new project jira eternaly ask me to TRY THE NEW MANAGEMENT, over and over again. How can i retrive everything I had in JSDK into Management? Is all lost? Is this a joke?
@Szymon Ptak - hi Szymon! It looks like your Jira Service Management subscription was suspended.
This post has instructions on how you can resume payments. I would confirm that your billing info is correct for your Cloud site: https://community.atlassian.com/t5/Jira-questions/How-to-re-subscribe-to-suspended-subscriptions/qaq-p/799563
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At the American Academy of Family Physicians, siloed marketing teams faced delays and duplicate work. Kerrie Gottschalk shook things up by moving the department to Jira, streamlining processes, boosting visibility, and sparking stronger collaboration.
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