Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Jira cloud backup?

Maggie
Maggie
Contributor
January 19, 2021

Can I stop or remove Jira cloud backup that was created in error? I will need a step by step guide how to do it. 

Answer
Watch
Like Be the first to like this
873 views

1 answer

1 accepted

0 votes
Answer accepted
Moses Thomas
Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 19, 2021

@Maggie 

You don't have to do anything, Atlassian maintains these backups on your behalf for 7 days. 

More also, You don't have direct access to change the database structure, file system, or other server infrastructure. 

Kind regards,

Moses

View More Comments
Maggie
Maggie
Contributor
January 19, 2021


You said: You don't have to do anything, Atlassian maintains these backups on your behalf for 7 days.

Does this mean that after the 7 days this backup will be automatically deleted?  

Like
Moses Thomas
Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 19, 2021

@Maggie  On  JIRA cloud, Backups are generated daily and retained for 30 days to allow for point-in-time data restoration.  You can also generate an offline backup of your Jira or Confluence Cloud site once every 48 hours.

For JIRA server back-ups  please visit here Backing up data 

Kind regards,

Moses

Like
Maggie
Maggie
Contributor
January 19, 2021

.

Like
Moses Thomas
Moses Thomas
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 19, 2021

@Maggie  After 30 days  the back-up will be deleted  not 7 days, they maintain it for you  during the 7 days period.(i.e 1week period ) and so on...

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events

    See all events