Manually trigger an existing automation

[Martin Cleaver]

I've an automation. It normally runs by noticing field changes.

But additionally I want to be able to trigger it manually.

How do I do that?

I'd expect either a checkbox "Let this run manually" or an action that explicitly invoked another named action.

Thanks,

   Martin

[andreas · Accepted solution]

Hi Martin,

For now the only way to do this is to copy the rule and change its trigger to our 'Manual trigger': https://docs.automationforjira.com/getting-started/triggers.html#manual

We don't currently support rules with multiple triggers.

Cheers,
Andreas

[Lonn James Holiday]

Hi,

This conversation is flagged cloud but there is no manual trigger in cloud. Not that I can see.

Is there another way to do this in cloud?

Thanks,

Lonn

[Tim Martin]

You could use JIRA custom events within the Automation rule. Eg:

Rule 1: Trigger on field change and fire custom_event

Rule 2: Trigger on manual and fire custom_event

Rule 3: Trigger on custom_event and run actual logic.

While it might be slightly easier to maintain the combined logic, I would still do what @andreas suggested. Performance is way better with a single rule without events.

[Martin Cleaver]

Exactly where is the fire custom event option? I suspect this will solve another of my questions where I need to trigger the creation of a customer in a different project. Thanks

[Tim Martin]

https://docs.automationforjira.com/getting-started/actions.html#publish-a-custom-event

I just realised this is only for Jira Server; if you're using Cloud you won't have it.

[Martin Cleaver]

Oh okay. Thanks. I guess it's a webhook job then.

[Tim Martin]

Yeah - I don't have access to cloud, but you could probably still achieve something similar with a customfield acting as a flag. Triggers toggle the customfield. Main rule triggers on field change.

Still, just go with what Andreas says :).