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Multiple 'atlassian-addons-project-access' causing Automation Failure

Naman Batra January 24, 2024

Hi All,

We did cloud to cloud migration of two separate Jira instance into one single instance. After migration, we moved the automation rules via export/import.

Most of the automation were not working because the Rule Actor did not have permission.

On further investigating, we found that we have two Project Roles in System->Security->Project Rules:

  • atlassian-addons-project-acces
  • atlassian-addons-project-acces(migrated)

But in the project permissions we see only 'atlassian-addons-project-access (migrated)'

This is causing an issue enabling and using add-ons.

Is there anyway to fix this without manually going and updating each Permission Scheme/Permission/Role?

Additional info: 'atlassian-addons-project-access' is only linked to Default Permission scheme while the migrated role is linked to all other project specific schemes.

 

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1 answer

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Walter Buggenhout
Community Leader
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January 24, 2024

Hi @Naman Batra,

This is an unfortunate side-effect of how migration works. Atlassian's migration assistant uses a conservative approach to migrating data and configuration. When it finds something with the same name in the target site of the migration, it creates a duplicate item with - as you correctly observed - the (migration) appendix behind it.

For a clean and properly functioning site, I would indeed strongly recommend you to update all your settings and consolidate to one  atlassian-addons-project-acces item.

You can either replace the migrated one by the original in the permission scheme(s) where it occurs or link your migrated projects to a permission scheme that already was in your site. Also make sure that your automation rules are using the correct actor.

Hope this helps!

Naman Batra January 24, 2024

@Walter Buggenhout Thanks for your input!

I have close to 28 Permission schemes with close to 30 roles in each. If I have to update manually, it will take a lot of time.

Do you know if Atlassian provides any API to do it easily?

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