My own domain?

[Boris Kristo]

Hey,

 now i have Jira, Confluence, etc. cloud but under https://MYCOMPANY.atlassian.net but i want to use my own domain, how can i do that? 

Want to have like JIRA.MYCOMPANY.COM oder MYCOMPANY.TECH dont want this atlassian.net in my link because no one can remember this, sorry

 I see many tickets for this, from 2016,2017 and 2018 some guys write we can do this, some say its impossible, whats true?

[Nic Brough -Adaptavist- · Accepted solution]

You can't do it.

See https://jira.atlassian.com/browse/CLOUD-6999 for the request to enable it.

Some people claim some measure of success with effectively proxying and rewriting it, so when you land on xyz.org, it simply asks xyz.atlassian.net for the data and passes input back to it. 

But this is horribly complex if you want to do it properly because you have to dynamically hack every response from xyz.atlassian.net to change the url, and even when you do that, there are places you cannot, with the effects that 

• Dashboards and reports continue to fail
• SSL errors can and will happen
• The users will still end up using xyz.atlassian.net because there's no way to catch all possible uses, and there's no way to change the urls in emails, reports or linking.

[Grigory Salnikov]

Hi @Boris Kristo,

You can always use your domain with Server versions.

[Boris Kristo]

Hi i know, but i have the cloud version because the Server Version Mobile app is horrible :(

[Grigory Salnikov]

As far as I'm aware, unfortunately, it's impossible now. 

According to this article:

Atlassian Cloud vs. Server: Features and use cases

• Custom domain name(s) - Atlassian provides cloud subscribers with a secure, authenticated domain name. Your cloud site is available at https://<domain_name>.atlassian.net, where <domain_name> is a unique word that you specify when signing up for Atlassian Cloud. Note: Choose wisely, because your cloud domain name cannot be changed after your cloud site is created.

Seems like there's nothing could be done about it, sorry.