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Need to stop the assignee changing when you change a status - Business Project boards

Sinead_Barry November 30, 2018

We have stated to use the Business Project boards to run tasks through our non software teams but we have an issue where if the manager or colleague updates a ticket status the assign is automatically changed to them.  This has caused some delays with work as it took a while to notice.

 

Any advice on how to remove this auto function?

1 answer

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Joe Pitt
Community Leader
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November 30, 2018

I'm not familiar with the boards, but in the agile boards there is an option to assign the issue to anyone that changes the status. 

Sinead_Barry November 30, 2018

thanks Joe - where is that option?  I can then see if it appears in the same place on the business project boards.

Joe Pitt
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 30, 2018

For Agiile it's in the general settings under greenhopper setting: auto assign

Nic Brough -Adaptavist-
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December 1, 2018

<ahem> Greenhopper?  Not since Jira 3....

Sinead_Barry December 3, 2018

That explains when I cannot find it!

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