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No notification?

gil
Contributor
March 8, 2021

It seems to me that if I use the Jira API CustomField.updateValue() method to update a custom field, Jira won't send a notification or write to the history.  Is this correct?  Thanks.

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Danyal Iqbal
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March 9, 2021

No, the method triggers the issue updated event. Have a look at the notification scheme and check if a notification is being sent on this event and to whom.

gil
Contributor
March 9, 2021

If I don't want to see a notification from this custom field update, but wanting to get a notification for other field update, how do I do that?

Danyal Iqbal
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April 13, 2021

That is not possible. The issue updated event is fired when any field in the issue is updated. Jira cannot differentiate between system fields and custom fields in this context.

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