Not able to access jira through browser after installation throwing the following error

[prasad biddika]

2022-10-18 10:20:32,370+0530 localhost-startStop-2 INFO [c.a.jira.startup.DefaultJiraLauncher] Stopping launchers
2022-10-18 10:20:32,381+0530 localhost-startStop-2 ERROR [o.a.c.c.C.[Catalina].[localhost].[/]] Exception sending context destroyed event to listener instance of class [com.atlassian.jira.startup.LauncherContextListener]
java.lang.NullPointerException
at com.atlassian.jira.startup.ClusteringLauncher.stop(ClusteringLauncher.java:49)
at com.atlassian.jira.startup.DefaultJiraLauncher.stop(DefaultJiraLauncher.java:200)
at com.atlassian.jira.startup.LauncherContextListener.contextDestroyed(LauncherContextListener.java:212)

[Sebastian Krzewiński]

Hi @prasad biddika 

What url do you use in browser? 

Regards,

Seba

[prasad biddika]

I am accessing using ipaddress:8099

[prasad biddika]

Getting this on the browser

Try:

• Checking the connection
• Checking the proxy and the firewall
• Running Windows Network Diagnostics

ERR_CONNECTION_TIMED_OUT

[Sebastian Krzewiński]

by default jira is running on port 8080. Did you change port in server.xml?