Optionally set issue resolution to Not Doing

[Ian Munday]

I have a Jira software project which uses the Kanban template.

When I transition an issue to the Done status, the issue resolution is also set to Done.

How can I optionally edit the issue resolution to be Not Doing?

– Ian

[Nic Brough -Adaptavist-]

Create a new screen with the field "resolution" on it.  Then edit your workflow and add a transition screen to the transition into done.  The users will be prompted for the resolution when they close issues.

[Ian Munday]

Will that still work when transitioning issues into the Done column on a Kanban board?

[Nic Brough -Adaptavist-]

Yes, you'll get the screen pop up when dragging into Done

[Ian Munday]

I'm sorry, but I'm struggling to see how to actually configure this in Jira.

Under Jira > Settings > Issues > Screens I have added a new screen which has just the Resolution field on it.

But now I can't figure out how to link this to my project.

I have found {My Project} > Settings > Workflows, but can't see how to associate the new screen with any of the transitions.

Is there a guide on this?

[Nic Brough -Adaptavist-]

https://confluence.atlassian.com/adminjiraserver072/working-with-workflows-828787890.html tells you about workflows.  The section on "workflow designer" has some links you probably want to expand on or follow for more info.

A canned version though:

• Log in as an admin
• Go to the project and find the workflow that needs changing
• There will be an "edit" button
• This will (probably) open the diagram, in which transitions are shown as arrows
• Find the arrow that takes the issues into the "done" status and click on it
• You'll now have a box, which includes a "screen" setting, where you can select your new screen