REST API Create User Issue

[Luke Simon]

Hello! I am trying to create a very simple script that creates a new user. I have been following the Jira Cloud platform REST API documentation

and copied the Create user script for Python. When I try running it, I receive the following error:

File "<stdin>", line 1, in <module>

  File "/opt/anaconda3/lib/python3.8/json/__init__.py", line 357, in loads

    return _default_decoder.decode(s)

  File "/opt/anaconda3/lib/python3.8/json/decoder.py", line 337, in decode

    obj, end = self.raw_decode(s, idx=_w(s, 0).end())

  File "/opt/anaconda3/lib/python3.8/json/decoder.py", line 355, in raw_decode

    raise JSONDecodeError("Expecting value", s, err.value) from None

json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)

I'm not quite sure what I am doing wrong. The only portion of the script I'm really changing are the URL, email addresses, and API tokens. Any and all help is greatly appreciated!

[Vamsi Kandala]

Hi @Luke Simon

Welcome to Atlassian community!

Is it possible to post your code here?  I know that you mentioned the article and the example provided there in, but just wanted to check it out.

Did you try checking out the curl example using the tool like Postman?

Thanks,
Vamsi

[Luke Simon]

I have not tried the curl example, no.

Here is my code:

import requests
from requests.auth import HTTPBasicAuth
import json
url = "https://mycompanynamehere.atlassian.net/rest/api/3/user"
auth = HTTPBasicAuth("username@username.com", "APIKEY")
headers = {
"Accept": "application/json",
"Content-Type": "application/json"
}
payload = json.dumps( {
"emailAddress": "testuser@testuser.com"
} )
response = requests.request(
"POST",
url,
data=payload,
headers=headers,
auth=auth
)
print(json.dumps(json.loads(response.text), sort_keys=True, indent=4, separators=(",", ": ")))

[Luke Simon]

@Vamsi Kandala find anything?

[Vamsi Kandala]

Hi @Luke Simon

I used the same exact code after updating the details for my Cloud Jira url and authentication.  It worked for me and created the user successfully.

So, it is not related to the code and must be missing some libraries.  

Are you using any application like PyCharm or anything and executing your code?  I just created the 'test.py' file and executed that in CLI directly like 'python test.py'.

Can you try updating Python to the latest version if it is not already updated and also try updating the GUI software if you are using one (like PyCharm)?

Thanks,
Vamsi

[Luke Simon]

I am on MacOS and using python via terminal. It is updated to the newest version, so I'm not sure what I am doing wrong either!

[Sam Stinton]

I've got the same issue, latest version of Python on windows and following https://confluence.atlassian.com/jirakb/how-to-bulk-create-users-in-jira-1129691096.html 

From what I've read it's seeing an invalid json file, but the syntax in the .py script looks correct?

Traceback (most recent call last):
File "C:\Temp\bulkuser.py", line 35, in <module>
print(json.dumps(json.loads(response.text), sort_keys=True, separators=(",", ": ")))
^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.11_3.11.1008.0_x64__qbz5n2kfra8p0\Lib\json\__init__.py", line 346, in loads
return _default_decoder.decode(s)
^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.11_3.11.1008.0_x64__qbz5n2kfra8p0\Lib\json\decoder.py", line 337, in decode
obj, end = self.raw_decode(s, idx=_w(s, 0).end())
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "C:\Program Files\WindowsApps\PythonSoftwareFoundation.Python.3.11_3.11.1008.0_x64__qbz5n2kfra8p0\Lib\json\decoder.py", line 355, in raw_decode
raise JSONDecodeError("Expecting value", s, err.value) from None
json.decoder.JSONDecodeError: Expecting value: line 1 column 1 (char 0)