Re indexing is failing due to Error creating bean with name 'com.iamhuy.jira.plugin.customfields.Use

[Shivaprasad Hattaraki]

I have upgraded Jira software from 8.5.8 to 8.13.11 but I am not able to see any issues and not able to reindex the site, getting following error.

I have updated all Plugins already.

Here is the log:

/secure/admin/IndexReIndex!reindex.jspa [c.a.jira.index.AccumulatingResultBuilder] com.atlassian.cache.CacheException: com.atlassian.cache.CacheException: io.atlassian.util.concurrent.LazyReference$InitializationException: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'com.iamhuy.jira.plugin.customfields.UserPickerProjectRole': Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.iamhuy.jira.plugin.customfields.UserPickerProjectRole]: Constructor threw exception; nested exception is java.lang.NoSuchMethodError: com.atlassian.jira.issue.customfields.impl.UserCFType.<init>(Lcom/atlassian/jira/issue/customfields/persistence/CustomFieldValuePersister;Lcom/atlassian/jira/issue/customfields/converters/UserConverter;Lcom/atlassian/jira/issue/customfields/manager/GenericConfigManager;Lcom/atlassian/jira/config/properties/ApplicationProperties;Lcom/atlassian/jira/security/JiraAuthenticationContext;Lcom/atlassian/jira/issue/fields/config/manager/FieldConfigSchemeManager;Lcom/atlassian/jira/project/ProjectManager;Lcom/atlassian/jira/template/soy/SoyTemplateRendererProvider;Lcom/atlassian/jira/security/groups/GroupManager;Lcom/atlassian/jira/security/roles/ProjectRoleManager;Lcom/atlassian/jira/bc/user/search/UserSearchService;Lcom/atlassian/jira/issue/fields/rest/json/beans/JiraBaseUrls;Lcom/atlassian/jira/user/UserHistoryManager;Lcom/atlassian/jira/user/UserFilterManager;Lcom/atlassian/jira/util/I18nHelper;Lcom/atlassian/jira/issue/fields/rest/json/UserBeanFactory;)V

[Brant Schroeder · Accepted solution]

@Shivaprasad Hattaraki 

Sounds like you have an app that is not compatible or needs to be upgraded.  https://confluence.atlassian.com/jirakb/reindexing-fails-after-jira-has-been-upgraded-due-to-nosuchmethoderror-in-accumulatingresultbuilder-672530825.html  I would recommend trying to run in safe mode to see if that fixes this issue.  If not you will need to identify which app is causing the issue and manually remove it.  

[Shivaprasad Hattaraki]

Hi Brant,

I have disabled each plugin and checked the issues in Jira and finally found the plugin that was messed with us.

I disabled that plugin and it works.

Thank you for your valuable suggestion.

 Regards,

Shivaprasad 

[Mohan Sundar]

Hi Shivaprasad,

I need your help, could you please advise which plugin is causing this error in log

"com.iamhuy.jira.plugin.customfields.UserPickerProjectRole"

I'm facing issue and unable to reindex Jira.

I can try disable each plugin but I have many plugin which are installed.

Any help would be great!

Thanks and Regards,

Mohana Sundar J.

[shattaraki]

Hello Mohan,

First thing is need to check the which plugin package is causing the re-indexing failure.

In my case com.iamhuy.jira.plugin.customfields.UserPickerProjectRole it was associated with Issue Alternative Assignee plugin.

You can find the package name in App Key so that you can find easily which plugin is messing up with you.

Attached screenshot for your reference.

Regards,

Shivaprasad

[Mohan Sundar]

Thank You for the response @Shivaprasad Hattaraki and for the help!

I was able to find that. Now disabled the plugin and was able to re-index successfully.

Thank Again!! Have a wonderful week ahead :)