Reassign Issue from Details view -> open dialog

[loomax]

I just want to ask whether there is a way to configure the details view to open the Reassign Issue dialog instead of the default action which simply reassigns the task without any comments.

Background. Often users reassign the task and add their comment afterwards. In that case the assignee doesn't know why he has got the issue until the issue is commented.

[Alexey Matveev]

Hello,

Could you give more details what is the Reassign issue dialog. Screenshot would be great!

[loomax]

When you fully open an issue you can press the button Assign which opens  dialog to enter the assignee as well as a comment why the issue is assigned.

[Alexey Matveev]

Ok. I got it. How do you want to redesign it? Do you want to make the comment field required? If so, it is not possible.

You could do it another way. You could hide the assign button and create a  global transition called Assign. Then you could make the comment required using an add-on. 

Here is KB, on how to do it:

https://confluence.atlassian.com/jirakb/how-to-configure-comment-field-to-be-required-in-workflow-transition-648381476.html

You could also do it with other add-ons.

For example the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could create a validator like this:

string errorMsg = "You must enter a comment!";

if(!hasInput("comment")) {

   return false, "comment", errorMsg;

}