Removing Subtasks Based on a Custom field selected in the Epic

[Elif Alverson]

Hello, 

We have configured an epic wihich created multiple tasks and subtasks by using the Issue template App.

I am asked to remove multiple subtasks belong to one specific task when tone of the custom field selected as a specific value during the issue creation. 

Is that possible? If so, does anyone has a sample automations that I can work with. 

Thank you. 

[Bill Sheboy]

Hi @Elif Alverson 

For support for that marketplace app, please contact the vendor through their marketplace information:

https://marketplace.atlassian.com/apps/1211044/issue-templates-for-jira?hosting=cloud&tab=support

Kind regards,
Bill

[Elif Alverson]

Hello @Bill Sheboy , 

I already created a support ticket with them. I just want to make sure this cannot be resolved with a simple Jira Automation. Thank you.

[Bill Sheboy]

That may be the case, and I would still start with the vendor's suggestions. 

The reason I suggest that is some marketplace apps do not store their data in ways accessible to automation rules.  The vendor will know what is possible.

[Elif Alverson]

I appreciated your input. Thanks again. 

[Elif Alverson]

@Klaudia Schön_Deviniti_ , this one is related to the Issue Templates for Jira Cloud provided by Deviniti. Please advise. Thank you.

[Klaudia Schön_Deviniti_]

Hi Elif,

I can see you have already raise a support ticket - we will update you shortly ;) 

Klaudia