Resolution- Limit the field values

[Manoj]

Hello Community,

We have Resolution field on one of the screen on transition. 

This field has number of values which are not relevant to my project, hence need limit the list with say field as A,B,C, D, E. 

Additionally, "Resolution" Field is system field, i think creating context can work here but not sure, kindly just whether context would be the option and how to implement the same to limit the field values.

Regards,

M

[Fabio Racobaldo _Catworkx_ · Accepted solution]

Hi @Manoj ,

you can setup a workflow property at workflow level to limit resolution that need to appear on the transition screen (jira.field.resolution.include).

For further information please take a look to the following guide https://confluence.atlassian.com/servicedeskcloud/useful-workflow-properties-for-jira-cloud-1097176552.html

Hope this helps,

Fabio

[Manoj]

@Fabio Racobaldo _Catworkx_ Thanks, let me explore the link shared, but on quick click, it seem to be fit for jira cloud and i m not using cloud version.

Thanks

M

[Radek Dostál]

And on a quick try, it works on server/dc.

[Manoj]

@Radek Dostál Yes, Indeed, I just tried it and worked as needed.

@Fabio Racobaldo _Catworkx_  Thanks alot, it works and your Answer Accepted :).

Thanks!

M

[Manoj]

@Fabio Racobaldo _Catworkx_  just one query pls, 

I got to resolutions IDs and placed in desired ordered (13,17,19,1) here 1 is Fixed and i need this to be at the bottom of list whereas it is appearing on top of the list. see the image below, i want this "Fixed" at last.

Kindly suggest.

Thanks!

M

[Fabio Racobaldo _Catworkx_]

you're welcome @Manoj