Restore whole Jira instance from backup?

[kiet lieng]

I was wondering if anybody knows the answer to these 2 questions:

- What's the Cloud Jira backup policy?  Is it automatically backed up on a regular / daily bases or is it only a manual backed up per admin pressing the backup button daily.

- Is there a way to restore a whole Jira instance on the cloud?  I don't mean on a per project base but per whole cloud Jira domain.

Was wondering how feasible this is.

Thank you for your time and responses before hand.

[Nic Brough -Adaptavist- · Accepted solution]

It is backed up regularly (although my memory fails on whether it's daily or every other day).  However, these backups are for Atlassian to be able to rebuild a data centre that is hosting lots of Cloud systems.  They are not suitable for restoring single Cloud systems (that said, I've seen it done once.  It was not pretty though).

If you think you need regular backups, you will need to do that "admin pressing the backup button".  Not daily though, you can't click it more than once every 48 hours (as that backup process is resource intensive and has a performance implication)

Restoring one of those backups is quite simple though.  You take the backup and download it.  Then you go to the Cloud system you want to restore to, and find "import from backup" - that will overwrite the target system with everything you backed up.

[kiet lieng]

thank you.

[Mark Johnson]

Is there a way for the restore process to reference the URL of the backup you took instead of downloading and uploading the backup ZIP file. They can be very big (GBytes), and with Covid-19 many of us are working from home with less bandwidth than we are used to. 
My attempt timed-out several times, then I had to split the zip into pieces and upload several times.  Very time-consuming.

[Rob_Huntley_Tempo]

Please check out this response.  I was looking for something similar for setting up training instances.

https://community.atlassian.com/t5/Jira-questions/Jira-Cloud-Backup-and-Restore-in-different-instance/qaq-p/1097766

According to the Atlassian response, you could store a complete instance from one cloud server to using the cloud restore tools available.

Rob