Sending an email to all active Jira users

[Jira Beheer UU]

Hello everyone,

Is it possible to send an email to all active users of a Jira server? I found a way to send a mail to the group "jira-users", but that also includes all inactive members in the maillist. 

Kind regards

[Jose M.]

By mentioning inactive users you refer to an internal user directory, where you can mark an user as inactive, right? I am not sure, inactive users would be considered, but I would expect, that they are not. For example, if an user is inactive but still watcher, he will not receive notifications.

[Jira Beheer UU]

Yes, that's what I thought and I tested this. If a user is inactive, that user will not receive any notifications anymore. However, when sending a mail through the "send email" function within Jira, both active and inactive users will receive the email, as long as they are a member of the usergroup. And since all inactive members are still in the jira-users group, a mail would be send to them as well.

[Jose M.]

That's interesting. Well, I remove inactive users from the jira-users group anyway, because in former versions this was the way to save the license. And we have to do it using an external user management.

For inactive users I have created a group inactive-jira-users, so that I can easily identify those users and they do not belong to jira-users.