Sending email to the new Team field in Jira

[Ismail Sanni]

Hi Guys,

I'm testing out the new Team field in Jira and i'm working on an automation to send email to the members of the team when the Team field changes. I have tried using the smartvalue but its not sending emails. I keep getting this error.

"Could not send email, the 'To' address field is empty. If you have referenced a field it may be empty."

Please who can help me out here.

Thanks 

[Trudy Claspill]

Hello @Ismail Sanni 

Currently it is not possible to send email via Automation rules to a Team. There is a change request for it to which you can add your vote/comments.

https://jira.atlassian.com/browse/JRACLOUD-82542

[Ismail Sanni]

Hi @Trudy Claspill Thanks for your help.

[Mohammed Aamer Khan]

Hi @Ismail Sanni

Try using {{issue.fields.customfield_10001.emailAddress}}

.emailAddress will help you to get email address of user present in field.

[Ismail Sanni]

@Mohammed Aamer Khan It didn't work as well.

Thanks for your help.