Sorting in Structure

[Jozef Vandenmooter]

Hi,

Is it possible to apply multiple sorts to a Structure? For example, we would like the Epics to be sorted by Rank, but the items in the Epics (added by the Add issues belonging to epics generator) to be sorted by Status.

Thanks,

Jozef  

[David Niro]

Hello @Jozef Vandenmooter ,

Since the Epics and the items in the Epics are on different levels of the hierarchy, the easiest thing to do would be add two Sort Generators.

For the first, you can sort by Rank and set the level of the Generator to run on 1 (most likely the level of your Epics).

For the second, you will sort by Status and set the level of the Generator to run on 2.

If for some reason this does not work, please check what other levels of the hierarchy there are and adjust the generators to run on the level appropriate to you Epics and items in the Epics.

Please let me know if this helps!

Best,
David 

[Jozef Vandenmooter]

@David Niro David,

Thanks for the response. I'm having trouble getting this to work. See screenshot. I'd like to sort the Epics by Rank, and the items in the Epics by Status:

• In the first Sort generator I set the From and To Levels both to 2
• The second Sort generator has the levels set to 3. 

This does not appear to have the desired effect. What am I doing wrong?

[...]

Thanks,

Jozef   

[David Niro]

Hello @Jozef Vandenmooter ,

If Rank sort is set to 2 and Status sort is set to 3, it should be working as expected. 

Could you please check if you have Manual Adjustments enabled for this structure?  You can do this by following the "Mark Adjusted Content" steps outlined in the documentation I linked.

If you do find that the issues that do not appear in the correct order were manually adjusted,  you can undo them.

Please let me know if this helps.

Best,
David

[Jozef Vandenmooter]

Hi @David Niro 

I can confirm Manual Adjustments was not enabled. See attached screenshot for the full Automation settings and where you can also see the sorting does not appear to work correctly.

[...] 

I do notice the page that lets me manage the current structure looks different from yours:

[...]

Thanks

Jozef

[David Niro]

Hello @Jozef Vandenmooter ,

The look of the Manage Structure page is just different because you are on a newer version of Structure.  I see the same thing, but do not encounter the sort issue you do.

It will be best to troubleshoot your issue directly with our support team.  We will need to ask for information and logs that should be shared privately.

Please reach out via support@almworks.com or support.almworks.com

Best,
David

[Jozef Vandenmooter]

David,

Sure - I will submit a ticket. It's just that I have a ticket open with those guys already for another issue :)

I will report back with how it turned out.

Thanks,

Jozef   

[Jozef Vandenmooter]

@David Niro Just for the record: sorting works just fine. I didn't know how sorting is done in Jira (first by Category, then by position in the settings) was the problem!

Thanks,

Jozef