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Subtasks in Next-Gen project?

Angelo Loria
Contributor
October 22, 2018

Hi,

I'm a little confused on how to add a subtask to an issue in a Next-Gen project. Subtasks are enabled, and I do have the option to add a subtask to an issue in a classic project, but cannot figure it out in a Next-Gen project. Are they not available in Next-Gen/is there some other configuration that needs to be done to enable them?

 

Thanks!

57 answers

1 accepted

10 votes
Answer accepted
Eoin
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2019
Jay
Contributor
June 11, 2019

Yup - been using them all day! Yeah!!  

But are they sortable??  I seem to get them ordering in ticket ID smallest to largest and cannot edit it.....

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Deleted user June 17, 2019

Hello all,

is it possible to show subtasks on the sprint board and move them across the columns like in the normal projects? So far I could not figure out how to do it.

Thanks and best regards
Daniel

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jguzman
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June 18, 2019

@[deleted]  You have to click on the Group by sub task to see them on the board. 

 

Review on the board section:

https://confluence.atlassian.com/jirasoftwarecloud/manage-subtasks-in-next-gen-projects-968685302.html?_ga=2.155459711.53438940.1560873959-1121629997.1558382244

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Deleted user June 27, 2019

Guys, only our admins can Sort the board "by" (including by subtasks"). So we end up with none of the team member being able to see their work on the board within the subtasks :( Cannot see how this can be set up.

Please assist.

image (2).png

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Eoin
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June 30, 2019

Hi @[deleted] . Thanks for the feedback. We'll be looking to make subtasks a user configuration rather than a board configuration as an iteration to subtasks.

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Kylee Degatano
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July 5, 2019

I'm so disappointed to only be able to see subtasks when the board is grouped by subtask. What if we had 15 tickets on the board with subtasks being worked on over a couple months? The board would be so long and confusing. The subtasks look like regular tickets, and I want them to at least be optionally able to act like them. The way we would use subtasks on my team is I (as PO) would make a user story, and the team would breakdown the ticket into dev tasks, which would be subtasks. As PO, I want to see the progress of the subtasks on the ticket to completing the user story. Therefore, the subtasks need to be on the board and in the backlog like regular tickets. 

 

As an aside, it'd be useful if the user could make issue checklist items into subtasks. Now, when you select to convert it to an issue it doesn't offer subtask as an issue type. I'd want it to be able to become a subtask of the ticket it was created from.

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Alexander Brooks
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July 12, 2019

Is there an update regarding the group by subtask?

Also, why is it that when I group by subtask, some assignees disappear from the board?

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Eoin
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July 14, 2019

@Alexander Brooks we're currently resolving a couple of issues when filtering with subtasks grouping is enabled. Is this when your assignees are disappearing? Feel free to email me with some screenshots or with more detail at eryan@atlassian if easier. Thanks

Alexander Brooks
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July 15, 2019

Yes, the assignees are disappearing.

AK
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August 14, 2019

Is there a way to show story estimates for subtasks on Active Board?

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Alexander
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February 5, 2020

As @Kylee Degatano mentions, it makes absolutely no sense to only see sub-tasks when grouping by subtask. How does it make sense to not even give people the option to show them on the board? Why are they not available in the Backlog? 

 

@Eoin @Julien Femia 

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mini
Contributor
April 20, 2020

Additional concern / Issue.

When filtering the board by Epic, list by subtasks only display stories of the EPIC that DO NOT have subtasks. !!

 

in addition, it is not possible to assign EPIC to subtask as in NExt Gen Project only parent linkage seems available.

Please solve ability to display subtasks in board for any member, and filtering by EPIC... 

Like Thorsten Barth likes this
Thorsten Barth April 22, 2020

Does anyone of you consider to switch back to oldschool project style?

To me it seems as if NextGen reduces Jira more or less to the functionality of Trello. Just more confusing / complicated...

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Craig
Contributor
April 22, 2020

Agreed. My company switched back.

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Daniel Serodio
Contributor
April 22, 2020

Same here, I gave up on "Next-gen boards" for the moment.

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Felipe Lopez
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November 29, 2020

It is impossible to work like this...

Eliad Cohen February 25, 2021

For our main projects, we are using the old-school board, it has more features and it is more configurable.

For a short project without any complexity, we are using the Next-Gen , just Todo In Progress Done.

42 votes
Julien Femia
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April 23, 2019

Hi everyone,

I apologise for the frustration this is causing. We know subtasks is an important part of your workflow and we are working hard to deliver on the experience as soon as possible.

We're working through the last critical pieces of the features, making sure it all works in a performant way. We should start releasing subtasks to next-gen projects at some point next week if everything goes well. I will update this thread when we do.

For those of you that would like to be part of the first cohort of instances that we enable subtasks on; can you send an email to jfemia@atlassian.com with your hostname (e.g. xx.atlassian.net) in the body and with "Next-gen Subtasks" as the subject? I will subsequently reply to your email at the point we turn on the feature flag for your instance.

Thanks a lot for your patience!

Deleted user May 7, 2019

email sent....Thanks Julien

Dickinson Lo
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May 9, 2019

Email sent!  Dying for Sub-Tasks!

Cory Fairchild
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May 10, 2019

Thanks, Julien. We are looking forward to having this.

Anna Sternicka
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May 13, 2019

I've sent an email on 4/24 and have no reply. Mail from anna.sternicka@instapage.com.

Thanks in advance!

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Jorge Muza
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May 14, 2019

Email sent! thank you!

Ryan Blake
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May 16, 2019

Thank you!  Just sent an email.

Chris W - Admin
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May 17, 2019

Email sent

Win Ko Min
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May 18, 2019

Email sent. Thanks

Sumit Kumar
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May 20, 2019

I've also sent the email

Vinícius Cassol
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May 20, 2019

Email already sent, but no answer til now.

Katie May 20, 2019

Email sent. Eagerly awaiting subtasks in our project. Thanks much!

Robert Antoniewicz
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May 20, 2019

Email sent. Thanks @Julien Femia 

Karine Jannetta
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May 20, 2019

Sent! :)

Win Ko Min
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May 20, 2019

I have sent email but no reply.

Claudio Marrero
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May 21, 2019

Thanks, Email sent. 

Ryan Beymer
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May 21, 2019

I threw my name in the hat as well. 

Andy Bradshaw
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May 22, 2019

Thanks - email sent

Juliette Ryan
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May 22, 2019

Emailed!

Alessio
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May 22, 2019

Emailed!

Greg Jankowski
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May 23, 2019

emailed

Emily Hallam
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May 24, 2019

Thanks, email sent!

Peter Szkolnik
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May 24, 2019

Email sent, thank you!

Peter

Jeff Coleman
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May 24, 2019

Email sent. Thanks!

Ran Magen
Contributor
May 24, 2019

When will this be available for everyone? Thanks.

Yi Xu May 24, 2019

Welp I sent an email too 🤞🏻

RockLobster7
Contributor
May 24, 2019

thanks Julien, 

email sent. Looking forward to testing it.

-Mario

Nikita Sviridenko
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May 25, 2019

Email sent.

Stefanie Lang May 28, 2019

We really need this to.

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Sunil Koparde
Contributor
May 29, 2019

email sent. Anyone who has  this working after sending the email ? Thank you!! 

Sharath Gowda
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May 29, 2019

Email Sent.

philosurfer
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May 29, 2019

Email Sent.

Jesse Cary
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May 30, 2019

has anyone had this enabled yet? I just sent email

Robert Field
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May 30, 2019

Email sent - we need this as soon as possible is there any news?

Katie May 30, 2019

I sent the request email on May 20th and received a response on May 23rd. My team started using sub-tasks in our next-gen project. Hope all others get sub-tasks soon!

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Peter Szkolnik
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May 30, 2019

So it does work :) I would like to do the same, but have not received any notification from Atlassian. 

RockLobster7
Contributor
May 30, 2019

i sent an email last week and never heard back

jo
Contributor
June 1, 2019

Email sent, waiting for response 

Greg Jankowski
Contributor
June 1, 2019

Still waiting, no reply to my email yet either.

Greg Jankowski
Contributor
June 3, 2019

I found I needed to setup the issue type, see this article:

https://confluence.atlassian.com/jirasoftwarecloud/manage-subtasks-in-next-gen-projects-968685302.html

Never hear back on my email.

Bennet Piecha
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June 3, 2019

Thanks mate. Looking forward to check it out.

Deleted user June 3, 2019

There's already a block entry which shows how to add sub-tasks to a next-gen Jira project. If  i follow the steps, i can't add a sub-task. Can somone give me the current status regarding this topic.

 

Many thanks!

Sunil Koparde
Contributor
June 3, 2019

All - Here is how I got this working.

If you scroll above, you will see that I had sent an email 3 business days ago but no response.

I was having some other issue with JIRA here, so I had opened a ticket with them. While I was waiting for them to help me with that, I sent thme link to this page & told them I had sent an email 3 business days back & was wondering if they can help. The support person replied to my ticket within an hour saying he enabled sub-tasks. Maybe you guys can open a separate ticket to get their attention. Hope this helps!!

Best

Sunil

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Deleted user June 3, 2019

Email sent. Please Help! :)

Sunil Koparde
Contributor
June 3, 2019

My Bad - subtasks do appear on the board. Not sure why it didnt show up in 1st place. but it shows now. Maybe it took while to reflect. this is the latest update to what was written below, so please ignore below (keeping the text below just for history) --

quick update -

The subtasks dont appear on the Sprint board to see the progress/status - to drag them from one column to other. All you see are stories & tasks!! (unless I am missing something in the time I got to explore. Just cant seem to like this next gen) - So enabling them isn't a great help!!

Best

Sunil

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Guilherme Hernandez June 3, 2019

Sunil, the way I see it "not showing on backlog and sprint as a separate issue" is exactly the reason to use subtask instead of just linking a task to a story, isn't it?

Sunil Koparde
Contributor
June 3, 2019

Hi Guilherme - Thanks for the reply.

Thinking more on what you said - if you dont want to see them on board then maybe you dont need it.

I generally like to see all subtask on the board under the parent & like to see the progress of each.

Again, everyone might be using it differently & I respect that.

Can you explain more, as I want to understand your perspective/reasons - maybe that might work for me too. Thanks for your help

Guilherme Hernandez June 4, 2019

Hey Sunil, 

Sure, I'd be happy to share with you. I suppose every team like to organize things differently and that is the charm of Scrum. :)

We are trying to have a good balance between detailed view and an organised backlog. So, in some cases, we'd like to use subtasks inside stories that are not showing on the backlog and sprints. That way I can organize different tasks for each one of the team while keeping all together in one story.

I totally see a scenario where these tasks could be also showing on the backlog, as you want. But, if an understand correctly (I am new to Jira), this is the current behaviour of the next-gen Jira. If you link an issue with another issue (and you can select the type of their relation) they will be connected, similar to the way subtasks works, but will also be showing on the backlog.

Hope it helps.

Best,

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Deleted user June 4, 2019

Email sent. Thank you.

Thorsten Lausch
Contributor
June 5, 2019

Email sent. Thanks in Advance!

Stefanie Lang June 5, 2019

Email sent, a couple of days back -looking forward to being able to use the feature 

becca
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June 6, 2019

email sent, thank you

Samuel Kitazume
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June 7, 2019

email sent. tyvm, Julien

freelansir
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June 8, 2019

Email sent

Daniel Pérez June 10, 2019

Email sent, we need this feature too!

AssistiveTechnology NA
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June 11, 2019

Email sent. Thanks in advance !

Best regards, Bala

Brian_Vaio
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June 11, 2019

Email sent - thanks!

Brian

Peter Civitarese
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June 13, 2019

Email Sent -

Thanks

Peter

 

 

Tiago Gomes
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November 4, 2019

Email sent, thank you!

Let's hope for the best as this post is from end of April!

agostini
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July 22, 2020

e-mail sent

32 votes
Alexey Matveev
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October 22, 2018

Hello,

Subtasks are not available yet in next-gen projects. But they are on the roadmap. They will be available later. You can find the roadmap for next-gen projects here:

https://www.atlassian.com/roadmap/jira-software#result-066d462c

Angelo Loria
Contributor
October 22, 2018

Thank you, appreciate the quick response!

Alexey Matveev
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October 22, 2018

You are welcome!

Like maxence likes this
Furqan Iqbal October 24, 2018

Hi @Alexey Matveev - any idea what is the timeframe of "available later" for sub tasks?

Alexey Matveev
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October 24, 2018

@Furqan Iqbal I am not sure, I am a Jira user like you.

Nathan Panuco
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October 31, 2018

This is extremely surprising - missing this feature alone caused me to not even start using the Next Generation Projects. Shame - they looked really cool but I can't use them without subtasks. 

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Neil Rampton
Contributor
November 1, 2018

Also started looking at moving my project to the Next-gen but if we cant create sub-tasks under a Issue then have to stay on the classic project 

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Ellyza Marthadicta
Contributor
November 5, 2018

Is there any other ways to move our subtasks from Classic to NG? Should we change the "Subtask" type to "Task" before we migrate it?

Alexey Matveev
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November 5, 2018

If you change subtasks to tasks, then you will be able to move your subtasks to a next-gen project. But these subtasks will loose connection to the parent task.

Ellyza Marthadicta
Contributor
November 5, 2018

Not a problem if I lose the connection to the parent task because my goal is to have all issues in the next-gen.

How can I change subtask to task in a massive way? Kindly help.

Thanks!

Like Cyril Bouthors likes this
Nam Abban November 9, 2018

I bulk changed my sub tasks to tasks within my current Jira project, then moved the converted tasks to my new next-gen Jira project.

Shane Beehler
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November 14, 2018

Sub tasks may also be a game changer for us. Would love to know the timeline on this feature.

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Truong Ba Loc
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November 14, 2018

also me, subtask will be our game changer, please deliver it asap :(

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Miķelis Kaņeps
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November 27, 2018

Are there some estimates for "COMING SOON" features? Why isn't Jira using the new roadmap for the "Next-gen roadmap"?

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Miķelis Kaņeps
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January 15, 2019
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Nidhi Sachin Jindal
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March 22, 2019

Hi All,

Do we have any update by when we will be able to use the creation of Sub-Task functionality in Jira Cloud?

 

 

Regards

Nidhi

Ihor Kosyriev
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March 26, 2019

5 months passed...

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josh
Contributor
April 15, 2019

We really need this NOW. What is the hold up??

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Deleted user April 16, 2019

We need subtask back to Jira NOW. Please! 

What is the roadmap, please? 

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Doris Han April 23, 2019

Please add subtasks ><

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simon
Contributor
April 29, 2019

i wish i had read this before opting to use next-gen for my projects! i have wasted a lot of time

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Drew_Meeks
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May 2, 2019

Simon, Same here. 

Michael_Roland
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May 2, 2019

Subtasks, Versions and estimates in hours :) otherwise I am a big fan of NextGen

Cassiano Vellames
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May 3, 2019

Waiting for subtasks here to

RockLobster7
Contributor
May 5, 2019

Where are they??? when will they become available? why are we still waiting?

This is the reason people are hesitant to upgrade.. because the stuff they rely upon on a daily basis gets swept out from underneath them.

Karine Jannetta
Contributor
May 16, 2019

Is this seriously still not a thing??? Any updates as to when this should be released?

Peter Bojkov
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May 17, 2019

+1  would very much like to have sub-tasks...

Alexander Müdespacher
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May 17, 2019

Any update on that matter? No having this issue makes the "next-gen projects" basically unusable for SCRUM teams. 

23 votes
Patrick_Cooper
Contributor
January 9, 2019

Another vote from me for getting Subtasks in next-gen projects ASAP.

12 votes
Joe Marshall
Contributor
December 4, 2018

We need subtasks, too.

Any update on availability or a release date?

Joelle Angel
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December 5, 2018

Looking for the same!

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Dima Kondratyuk
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December 14, 2018

Sub-tasks even mentioned in next gen project documentation: 

https://confluence.atlassian.com/jirasoftwarecloud/creating-issues-and-sub-tasks-764478439.html

It is very confusing and frustrating they are 'in place' but can't be used properly.

Alas, using next-gen project caused our team more pains than gains so far :(

Like # people like this
Daniel Serodio
Contributor
March 20, 2019

This is confusing indeed, but the documentation you linked is not for next-gen projects :(

10 votes
Chris
Contributor
January 13, 2019

The roadmap has been saying sub-tasks are "coming soon" since October last year. How soon is soon?

If it's going to be another six months before sub-tasks are implemented I will switch back to Classic now.

It just seems Atlassian has gone quiet on what's happening with Next-Gen.

This is cause for concern.

EDIT 8/1/2019

Since I wrote this answer Atlassian has provided a lot more information. We still don't have sub-tasks but we have assurances they are working very hard on getting them out ASAP. I suggest everyone follows this issue:  https://jira.atlassian.com/browse/JSWCLOUD-17155?focusedCommentId=1923019&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-1923019

7 votes
Mads Donkin
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January 9, 2019

Another vote here. Any time estimate on it?

6 votes
Toni Pakarinen
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January 9, 2019

+1 - next gen projects without subtasks is blocking us from starting using the next gen projects. I'm surprised Atlassian cannot even provide "jan2019" or at minimum Q1'19 estimate for the arrival. "Coming soon" can mean 'anything'....

6 votes
Kervin Njohana
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December 19, 2018

How can we be notified for when subtask is available in next-gen?

6 votes
Ulrich Ganzhorn
Contributor
November 16, 2018

Yes, we also neeeeeeed the subtask

Herman Xiao December 3, 2018

well, as a walk around, you could use epic as story and task as sub tasks...

Neil Rampton
Contributor
December 4, 2018

@Herman Xiao How would I move my current project with multiple tasks and subtasks to use Epic and task ? I am unable to recreate due to the amount of issues in my backlog 

Herman Xiao December 4, 2018

you can bulk convert all subtasks to tasks, then move story to epic and attach tasks to the epic

5 votes
Maxim Hansen
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January 22, 2019

+1 

This has been "on the roadmap" for over 4 months now... I thought the whole point of using Jira Cloud was that you get more rapid feature updates?

Not being able to break down the cards into more specific working items is infuriating, since not everything is an Epic that needs to go into the roadmap.

We'd be happy with even simpel "checklist" capabilities in the markdown/description, but we don't even get that...

5 votes
Alexandra Hably
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December 15, 2018

+ for subtasks from here, too. Having subtasks would be so useful for us, too! It would be awesome if you could prioritize their development.

4 votes
Marco A Pirrongeli
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March 21, 2019

Is there any ETA for this deployment in Jira?

 

Thank you

4 votes
Deleted user February 28, 2019

+100500 for subtasks in next-gen projects

Alejandro Sanchez February 28, 2019

Lol but i hope they count your +100,500 

4 votes
Strivven System Admin
Contributor
February 20, 2019

+1 on adding subtasks - This is pretty important guys!

4 votes
deimantasn
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February 14, 2019

Waiting for sub-tasks on the Next-gen projects. Thanks.

Ian M April 22, 2019

I'm pretty stunned next-gen does not have sub-tasks. This is a feature in the most basic of task management apps. Is there another version of Jira we can use that has a minimum basic feature set for project management? I considering to move away from Atlassian

Jack Hunter _HeroCoders_
Atlassian Partner
April 23, 2019

@Ian M, you can use Jira Classic projects with all their beauty and rich feature set (including sub-tasks).

4 votes
Flaxmagic
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February 11, 2019

Loving the next-gen projects. Of course +1 for subtasks. Thanks for your work

4 votes
Simon Dotschuweit
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January 18, 2019

neeeeeeeeeed this like yesterday +1

4 votes
Deleted user December 17, 2018

I've also just recently started a next-gen project and it would be nice to know what's the estimate for sub-tasks. Thanks!

4 votes
Rob Ellis
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November 28, 2018

And Subtasks HAVE to be available to be added to the board - not just issues/stories. Otherwise board becomes pretty useless.

3 votes
Aaron Thomas February 18, 2019

Also waiting for sub-tasks before Next Gen projects can be used at our end. Really want to start using Next Gen Atlassian, please can we get a move on with this?

3 votes
Maria Asaenok
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February 11, 2019

Hi everyone! +10000 for subtasks in next-gen projects

 

Out team is also suffering without the subtasks. Can be a notification for this feature implementation? As the roadmap of Atlassian doesn't give many insights.

 

We would readlly appreciate it!

 

Best

Maria

3 votes
Ryan Richardson
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January 7, 2019

Subtasks please!

3 votes
DG
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January 5, 2019

Need subtasks...... We just set up all of our epics and storys and sub tasks is really important for our workflow. A previous project we are finishing has this capability. Kind of weird that next gen doesn't.

3 votes
Dave Tanner
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December 16, 2018

I have just started with Next gen and missed that SubTasks are not available. How long is coming soon? Or can I transfer a Next Gen project to classic?

nguyenn
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December 17, 2018

The only way to convert next-gen project to a classic project is to create a classic project and move all issues from the next-gen project to the this classic project.

2 votes
Mohammed AbuJubara
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February 18, 2019

can someone from AtlaSSian (jira)  employees check on the Trello app they are using the road map for this featuer , i am sure now that you are not using jira for development .???!!!  because no answers ??!!!

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