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System plugins failed to start: We haven't been able to start all the required system plugins

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February 13, 2022

 

System plugins failed to start: We haven't been able to start all the required system plugins

We couldn't start the following plugins:

 

  • Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
  • Atlassian Navigation Links Plugin (com.atlassian.plugins.atlassian-nav-links-plugin)
  • Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
  • Applinks - Plugin - Core (com.atlassian.applinks.applinks-plugin)
  • Atlassian OAuth Service Provider Plugin (com.atlassian.oauth.serviceprovider)
  • Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
  • Gadget Directory Plugin (com.atlassian.gadgets.directory)
  • Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
  • Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
  • Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
  • Atlassian REST - Module Types (com.atlassian.plugins.rest.atlassian-rest-module)
  • Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)
  • Opensocial Plugin (com.atlassian.gadgets.opensocial)
  • Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)

 

2 answers

1 vote
BostjanR April 14, 2022

We had exactly the same symptoms. Simple restart of Atlassian service solved the case. We are suspecting that the Windows server was just too busy after operating system restart. We'll try to increase the plugin delay as suggested in the article if the issue will repeat in the future. 

mikutech April 23, 2022

Did that work for you? I'm having to restart Jira manually now every single time we take it down for a backup since when our automatic restore script tried to startup Jira back up once again, I get this message as well.  It's quite annoying.

mikutech April 23, 2022

Hi again, I'd like to confirm this because according to this pull request, Jira's startup wait time for plugins has been default at 300 seconds for about 5 years now:

https://bitbucket.org/atlassian/atlassian-plugins/pull-requests/340

1 vote
Nic Brough -Adaptavist-
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February 13, 2022

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