Table Wiki Renderer Not Working

[Donna Benton]

I am using automation to add text and a table to the description field with every new ticket created. I used this link to format my table: https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=tables

However, when I run this rule, the table does not render. I am seeing the bar's (pipes) with the words only.

Automation Text:

||PN OR VPN||DESC||
|col A1|col A2|col A3|

After Running Rule:

[Tuncay Senturk]

Hi @Donna Benton 

Make sure there are no spaces at the start or end of your table separators (|| or |). Also, verify that each row has the same number of separators. In your example, you have two columns in the header row but three columns in the data row. This mismatch can cause the table not to render correctly.

I hope it helps!

[Donna Benton]

@Tuncay Senturk 

I will give this a try. Thank you.

[Donna Benton]

@Tuncay Senturk I gave that a try and it still did not work.

[Matt Benschop]

The plot thickens. When I use the CTA Create button, it doesn't work (you just see the pipes etc). But if I click the plus icon on the back log section, it does work (you see the table layout).