Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 19:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to change reporter on company-managed project even having Modify Report permission

fabio_cabrita December 19, 2023

Hello everyone,

I am site admin, and I have two projects, one company-managed and another team-managed. And on both have set my self as administrator of each project, to be able to Modify Reporter.

Some days have passed, and have noticed now that no longer can edit Reporters under that company-managed project, but can edit on team-managed.

This is my current setup:

Screenshot_372.png

Screenshot_371.pngScreenshot_370.png

Am I missing here something?

3 answers

1 accepted

2 votes
Answer accepted
fabio_cabrita December 19, 2023
0 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 19, 2023

Hi @fabio_cabrita and welcome to the Community!

It's not on your screenshot, but also make sure that you have the browse project and edit issues permissions. Without edit permissions, it is not possible to modify anything else.

If the issue you are trying to save is in a closed status, also verify if there aren't any status properties on the issue workflow that block the issue from being edited.

Hope this helps!

fabio_cabrita December 19, 2023

What is not on screenshot?

Have check both permissions and can see these:

  • Project Role (atlassian-addons-project-access)
  • Application access (Any logged in user)

I am having this issue with issues still opened:

Screenshot_373.png

 

Can you please be more specific about this statement?

"verify if there aren't any status properties on the issue workflow that block the issue from being edited."

0 votes
Ben Finn
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 19, 2023

Hi @fabio_cabrita

Can you test by adding your name directly to the permission for Modify Reporter?

fabio_cabrita December 19, 2023

Unable to add directly under that project, how can I do it?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events