Update Jira Team field according to user's group

[Yaniv]

Using Jira cloud, we want to update the Jira Team field according to the reporter's group.

Assuming a user can belong to 1 group only, is there any way to do it by using automation or a script?

[Benjamin]

HI @Yaniv ,

A user can belong to multiple groups. You probably can call out by API what groups a user belongs to but what exactly would you do with that info?

[Yaniv]

Hi @Benjamin 

Assuming a user can belongs to 1 group only, I'd like to automatically assign a value into the Team field according the group the reporter belongs to.

[Benjamin]

Hi @Yaniv ,

It would be the same process if it was multiple or one group. You would need to break it down into 3 parts when automating through scripts and API.

• Call an API to pull the user in the reporter.
• use the user found in the reporter field, to get the group info.
• Then parse the group info, and set your other field accordingly.

[Yaniv]

Thanks, will try