When I edit a comment, an update mail is not sent to all participants

[Angus Smith]

Hi people, 

When I edit a comment in Jira, an update e-mail is not sent to all participants. How do I fix this?

Thank you in advance.

[Nikola Perisic · Accepted solution]

Hello @Angus Smith 

Have you checked the notification scheme for that project more specifically the "An issue is edited"? Have the users checked their personal settings > notifications for projects and issues and the Default notification settings?

[Angus Smith]

Thank you kindly for the guidance Nikola.

[Rilwan Ahmed · Accepted solution]

Hi @Angus Smith ,

If you are Jira admin, then go to project settings --> Notifications
Verify is the intended user is part of notification type "A comment is edited". 

More details about notifications is in

https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/

[Angus Smith]

Many thanks for the guidance Rilwan.