Just a heads up: On March 24, 2025, starting at 4:30pm CDT / 21:30 UTC, the site will be undergoing scheduled maintenance for a few hours. During this time, the site might be unavailable for a short while. Thanks for your patience.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

When @mention, I hope the first 20 results are listed.

collab-admin_lge_com December 22, 2022

We have more than 20 users with the same name.

Currently, only the first 5 people are listed at @mention.

Is there a way to change this to list more than 20 people?

1 answer

0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
December 22, 2022

Why have you got people who have the same name?

I know that is a provocative question, but it's not really about "same name", it is actually about "same identifier". Why do you have 20 people you cannot distinguish?

collab-admin_lge_com December 27, 2022

The display name format of our service is as follows.

"full name" "email-address"

Example)

  • MinsuKim minsu.kim@XXX.com
  • MinsuKim ms1212.kim@XXX.com
  • MinsuKim minsu33.kim@XXX.com
  • MinsuKim ms.kim@XXX.com

Users mostly use the @mention by name feature.

Of course, they can search by email address, but there are many cases where they do not know the exact email address.

Since there are often more than 5 people with the same name, I want to increase the number of people listed when using mention.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
SERVER
VERSION
8.20.12
TAGS
AUG Leaders

Atlassian Community Events