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Why can´t I upload some files?

Óscar Montero
Óscar Montero June 26, 2018

I have always upload any kind of files: excel, power point, ms project, word. But since a few weeks ago the upload process fails when I try to upload some files. Right now I'm trying tu opload a ms project file and the following error appears.

 

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Alexey Matveev
Alexey Matveev
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June 26, 2018

Hello,

Have a look for errors in the atlassian-jira.log file

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Óscar Montero
Óscar Montero June 26, 2018

Where is it? Can you give me the path?

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Alexey Matveev
Alexey Matveev
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June 26, 2018

You can find this info here:

https://confluence.atlassian.com/adminjiraserver073/logging-and-profiling-861253813.html

Go to the Log file location part

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