Why is the value of a label field pre-filled when we create issue from board

[SWAPNIL SRIVASTAV]

I have a custom field of "Label" type and it is used extensively in projects. Problem is that it is added on the create issue screen of an issuetype. When I create a new issue from Scrum Board Backlog option, then the custom field appears with a pre-filled value even though I have not typed anything yet. Why is that happening?

The custom field does not have a default value set from the field configuration. The value is not pre-filled when the issue is created from Create button. The Scrum board has a filter and JQL is filtering out issues based on that custom field.

e.g. project = ABC and "name of label field" = xyz.

then if we create issue from "+ Create issue" --> "Open i dialog" option, the screen displays value xyz for the label field.

Jira version: 8.13.3 and it occurs on both- server and data center

[Rohit Gupta · Accepted solution]

Hello @SWAPNIL SRIVASTAV ,

We had faced the same issue.

Looks like the value of label is getting picked from the JQL filter.
If the query is simple it will work, but not for complex one.

[SWAPNIL SRIVASTAV]

Hello @Rohit Gupta ,

Thank you for the response. I agree this was the reason because when we changed the values in filter, the pre-filled value also changed