Workflow transitions are showing in Dropdown instead of buttons on view page

[RichardA]

Hi Team,

Recently we have upgraded our Jira application from 8.20.10 to 9.4.1 version. After upgrade, we can see all the workflows are collapsed as dropdown.

before upgrade, the workflow transitions are shown as buttons and dropdown. but now all transitions are under dropdown.

Can you help us, how to configure two transition buttons are in view screen and remaining will configure as dropdown?

Thanks.

[Andrew Laden · Accepted solution]

Its a change in Jira 9. Nothing you can do about it.

https://confluence.atlassian.com/jirakb/add-more-workflow-transition-buttons-to-jira-issue-page-1064082957.html

Look at the 2nd info block at the top of the page

Moving transition buttons outside of the Issue status menu is only available in Jira 8.x. Starting with Jira 9.0, all buttons are only available from the menu and can't be displayed on the issue page. 

[Brendan Sheppard]

Thanks, this helped to know :D Here I was trying to figure out if config had changed so you've saved me time. 

In my case this is poor UI as it is now 2 clicks to transition.

Also, what annoys me is that there is a heap of screen space available yet both my transition label and status label are cut-off.  

[Matthew Beda]

CSS Styles to inject in header to make menu wider and to help alleviate some of the menu shuffle: (May need tweaked for specific needs)

<style>
   a#opsbar-transitions_more {
     border: 2px solid black;
   }
   ul#opsbar-opsbar-transitions li a {
     background: #d6edfb
   }
   #opsbar-transitions_more_drop {
     width: 500px;
   }
   #opsbar-transitions_more_drop .transition-label .workflow-cell span {
     max-width: 300px !important;
   }
</style>

[Marek Štěpán]

There is a plugin Classic Transitions View for Jira which solves this issue: 

https://it-lab.atlassian.net/wiki/spaces/CTVFJ/

[RichardA]

Hi @Tansu Akdeniz  @Rilwan Ahmed : Thanks for the reply :)

I didnt see any  ops.bar.group.size.opsbar-transitions configuration on jira-config.property file. As per the document says, by default it will take 2 transitions (even if it is not configured on config.property file) on view screen as button. can you suggest though, we can configure the "ops.bar.group.size.opsbar-transitions = 2" property on property file.

Thanks !

[Tansu Akdeniz]

Ex; If you want 4 transition buttons to be visible on the page before the Workflow dropdown. Configure:

• ops.bar.group.size.opsbar-transitions = 4

[RichardA]

Hi @Tansu Akdeniz : Thanks for the update. i will try add this property on test instance first  and will let you know.

Thanks :)

[Tansu Akdeniz]

Hi @RichardA 

There is a default value (2) to show buttons separately. If outgoing transition increases, rest of them will be shown in dropdown.

You can increase it if you want to have more of the transition buttons visible on the issue. Please check Add more workflow transition buttons to Jira issue page to configure.

[Rilwan Ahmed]

Hi @RichardA ,

Adding ops.bar.group.size.opsbar-transitions in the jira-config.properties file should solve the problem. This requires to restart jira. 

I suggest try in the test server first and then apply in production. 

Detailed steps is mentioned in https://confluence.atlassian.com/jirakb/add-more-workflow-transition-buttons-to-jira-issue-page-1064082957.html

[RichardA]

Hi @Rilwan Ahmed :Thanks for the update. i will try add this property on test instance first and will let you know.

Thanks :)

[Tanu]

Hi,

Were you able to acheive this ? We are following this document , but we don't see any difference.

[Rilwan Ahmed]

Hi @Tanu ,

Welcome to the community !!

Can you please share the steps you did along with the screenshots. 

[Tanu]

I got my ans looking at the note :

Moving transition buttons outside of the Issue status menu is only available in Jira 8.x. Starting with Jira 9.0, all buttons are only available from the menu and can't be displayed on the issue page.

We are in 9+

Thanks,
Tanu