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cannot install JIRA RHEL 7.3

Jonathan Kratter August 2, 2017

I am trying to install JIRA on new AWS Redhat X64 environment

When I running the installer I get an XServer error and also cannot run in console mode -c is not working.

 

 

aiadmin@CR8-DEV:~ ] $ sudo ./atlassian-jira-software-7.4.2-x64.bin

 

[sudo] password for aiadmin:

Unpacking JRE ...

Starting Installer ...

Aug 02, 2017 4:14:58 PM java.util.prefs.FileSystemPreferences$2 run

INFO: Created system preferences directory in java.home.

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

aiadmin@CR8-DEV:~ ] $ java -version

java version "1.8.0_91"

Java(TM) SE Runtime Environment (build 1.8.0_91-b14)

Java HotSpot(TM) 64-Bit Server VM (build 25.91-b14, mixed mode)

aiadmin@CR8-DEV:~ ] $ uname -a

Linux ip-10-0-1-100.us-east-2.compute.internal 3.10.0-514.21.2.el7.x86_64 #1 SMP Sun May 28 17:08:21 EDT 2017 x86_64 x86_64 x86_64 GNU/Linux

4 answers

4 votes
Oguz Arduc
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December 12, 2017

You have to install fonts via yum.

Afterwards you can use the console mode with -c switch.

 

yum install dejavu-sans-fonts

./atlassian-XXXX.bin -c

Imprev Operations January 12, 2018

Perfect, thanks!

 

It would be nice if their shell script gave more of an error there.

Krishna A
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August 14, 2018

thanks

manoj reddy August 7, 2019

thanks

0 votes
satish d January 18, 2018

I am also facing the same issue.Even by using the argument by -c or not also.So, Anyone has the answer to it?

[ec2-user@ip-172-31-56-203 ~]$ sudo ./atlassian-confluence-6.4.2-x64.bin -c

Unpacking JRE ...

Starting Installer ...

Fontconfig warning: ignoring UTF-8: not a valid region tag

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

Imprev Operations January 19, 2018

Did you already try

    yum install dejavu-sans-fonts

then?  That was the issue for me.

Przemysław Danysz
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July 4, 2018

That fonts also helps me.... it is ..... weird

0 votes
Jonathan Kratter August 30, 2017

you have to install it from the tar.gz and follow instructions

the install .bin does not work

0 votes
Nic Brough -Adaptavist-
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August 2, 2017

I'm guessing you're installing on a server without a windowing server installed.  That's not a problem, it's just an interface layer and not needed.

What are the errors you get when you try the installer with the -c so it doesn't try to fire up X?

Jonathan Kratter August 2, 2017

the error is identical with or without the -c option

aiadmin@CR8-DEV:~ ] $ sudo ./atlassian-jira-software-7.4.2-x64.bin -c

[sudo] password for aiadmin:

Unpacking JRE ...

Starting Installer ...

Aug 02, 2017 4:57:28 PM java.util.prefs.FileSystemPreferences$2 run

INFO: Created system preferences directory in java.home.

Could not display the GUI. This application needs access to an X Server.

*******************************************************************

You can also run this application in console mode without

access to an X server by passing the argument -c

*******************************************************************

Jonathan Kratter August 5, 2017

there error is identical if I run with or without the -c option, that is the bug,  with the -c option it should not be asking for an X server installation

I ran multiple versions of the install .bin on clean redhat 7.3 instances all the same result

I didnt have time to screw around with this and I didn't want to install a full X server system on my server so I solved the issues by manually installing JIRA using the tar file install procedure instead of the .bin install 

other folks out there with the same issue can also do that  -- for me it was simple to do -- I am a web archictect and developer so I have a lot of experience with tomcat etc...

thanks

-jon

Nic Brough -Adaptavist-
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August 5, 2017

I must admit I'm stuck on this one - the problem is that the -c option works for me, I get a pile in plain text install questions.

Jeffrey-Luckett August 30, 2017

Did anyone solve this?  It's happening for me as well on RHEL 7.3.

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