migration cloud to server

[dpxdu]

Hi , 

I have migrated the Jira cloud to the local server, however no data is shown under the projects.

[Proyectos Compartidos]

Hello DP,

How did you  migrate the instance jira cloud to jira server?, I am having error during the import, install the instance  jira server 7.9 in OS windows server 2012 R2 (i dont install with service) and BD MSSQL server 2012 , but after several test keep going appearing the error:

I appreciate your fast response

Milena G

[Bhushan Nagaraj]

Hi Milena,

Please refer to https://confluence.atlassian.com/jirakb/could-not-find-entity-for-entityname-when-restoring-a-xml-backup-into-a-jira-application-317951241.html

Regards

Bhushan

[Proyectos Compartidos]

Hello DP,

Thanks for you reply, 

I tried the solutions indicated in the KB, but the error keeps coming up, what can I do?.
I confirm that the installation is perform it in the following way:

OS: Windows server 2012
DB: PostgreSql (Also try it with a DB MSSQL)
Plugin of the current instance in the cloud:
Automation Lite for Jira Cloud
JIRA Toolkit Add-on
Roadmap

The plugins that I was able to replicate in the local instance are automation and jira toolkit

The installation of jira I'm not doing as a windows service.

Milena G

[Bhushan Nagaraj]

Hey DP,

Have you checked the permissions? Once you complete the migration process, you will login with an account named sysadmin.

https://confluence.atlassian.com/adminjiraserver/migrating-from-jira-cloud-to-server-applications-938846963.html#MigratingfromJIRACloudtoServerapplications-Afterthemigration

You will have to either:

1. Add the sysadmin account to the right group with permissions to view/admin the projects.

2. Create a new admin account with permissions to view/admin the projects.

Cheers

Bhushan

[dpxdu]

Hi Bhushan,

Thank you, yes, setting the permissions worked. 

Cheers