set default value for date picker but default date not working

[SARAVANAKUMAR]

using JIRA CLOUD

We have configured reopen date as default date.but once i opened reopen screen its showing wrong date please find below attached screen.

reopen date -->its showing issue creation date. i think once we created issue at the same time reopen date also saved same date

[Nir Haimov]

Hi @SARAVANAKUMAR ,

Was there a value in the field before the screen came up?

Maybe that's what you see because someone else already picked up a different value? (or this is happens all the time?)

[SARAVANAKUMAR]

hi @Nir Haimov 

  Yes.for first time i open reopen screen after closed issue.its showing wrong date..

no one picked date control. Its happening all the time.

[Nir Haimov]

Hi @SARAVANAKUMAR 

In the example above you took screen shot.

Can you tell me what is the creation date of the issue?

[Nir Haimov]

I'm asking beacuse:
set a customfield with default value, set's the value already in the creation step.

You marked the check box "Use the current time and date as the default"
So when the issue created (in your exmplae probably Feb 27), the custom field automatically got the default value of current time as you marked "Use the current time and date as the default".

And that is why, by the time you get to "reopen screen", it always have a value with past date.

[SARAVANAKUMAR]

hi @Nir Haimov 

here i attached one more issue regards timezone display wrong.please suggest this

i have set default time zone Chicago(GMT-6:00) in Jira CLOUD general settings.but custom fields default time showing wrong time.i don't know why.this time is not related my system time also

[Nir Haimov]

Right now GMT-6 means 7:33 AM (that's what you set in Jira)
Your desktop shows 6:51 PM (which is GMT +5:30??)

So i'm confused =/

Which one is your correct time zone (regardless Jira)?

But even if we fixed the time zone issue.
Still your customfield will always show you wrong date.
You customfield is always set with the date of the issue creation, that is why when your "reopen" screen pop-up, it has a value (and probably always wrong)

[SARAVANAKUMAR]

my time zone (GMT+5.30)

but i fixed default time zone Chicago(GMT-6:00) in JIRA

i want to display default time in custom fields  as  Chicago(GMT-6:00) time format but display wrongly

please suggest any other way to display correct time format in custom fields

even i changed timezone to (GMT+5.30) that also not reflect in my issue list and custom fields