unable to close only 1 sprint

[Roja Gurram]

Hi All,

I am having a problem closing our last sprint. All tickets (tasks and subtasks) are DONE but when I click on “Complete Sprint”, the pop-up states that all tickets (33) are incomplete.

Please can you advise what the problem is, as I need to start the next sprint asap?

Attached snippet for your referral.

[Jack Brickey]

All completed issues must be in the rightmost column.

[Roja Gurram]

Hi Jack,

It was there already however, when i click in COMPLETE SPRINT button getting the above error.

[Heba Haddad]

filter with all issue types assigned to this sprint and see the filter result as u may have issues not viewed on the sprint board, then check those issues status

[Roja Gurram]

Hi Haddad,

I have checked with the filter all the issues are in DONE status. Can you advise any other option pls  to get this resolved?

[Heba Haddad]

is there's any sub tasks or bugs assigned on the sprint but the parent issue not?

if not may be it's an issue in jira u can close the sprint and move those issues to the backlog to start the new sprint then review the backlog to assure that backlog is maintained 

[Mohammed Faisaluddin]

Hi Roja ,

As far as the sprint is involved can you please check the column for which the done status is mapped with . Like when you go to board configuration you can find the columns and the status mapped with it . So either way check the settings and see if you need to make any changes .

[Roja Gurram]

Hi Mohammed,

I could see status mapped to the right column i.e DONE. Not sure, what's the issue causing here.