Show/hide custom field based on another custom field value selection (JIRA Cloud)

[Mridula Chintalacheruvu]

Hello, 

I've been trying to use JIRA Service Desk's inbuilt workflow validator to achieve this but I've been unsuccessful. I have a requirement like this: 

I have four custom fields: 

Customfield1 = (yes or no) selection field

Customfield2 = numeric field 

Customfield3 = dropdown menu

Customfield4 = dropdown menu

If Customfield1 = yes,

    then show Customfield2, customfield3 and customfield4 as required fields.

Customfield1 is a required field as well. 

This should appear on the screens while creating or editing an issue. I use JIRA Cloud. 

I looked at similar questions asked but all the ones I found were solutions for the server version. 

Appreciate any sort of help on this. Thanks in advance! 

-Mridula

[Jon Bevan _Adaptavist_]

Hi Mridula,

Unfortunately in JIRA Cloud Atlassian don't provide any way to integrate with or change the user interface dynamically, so making some fields dependant on other fields isn't possible.

Jon

[Mridula Chintalacheruvu]

Thanks for your reply, Jon. If this can't be done within JIRA, do you know of any plug-ins or workarounds to even partially fulfill these requirements? Appreciate your help.  

[Jon Bevan _Adaptavist_]

That's the problem, there isn't a way to write a plugin-in to achieve this...

[Keith Shaw]

Is this still the case ? 

Has anyone created a solution that works in both Self Hosted and Cloud ?

[James Wicks]

Hi Keith,

For self hosted Jira or Jira Service Desk, this can be done using scriptrunner behaviours.

We are still trying to find a solution for cloud.