Tempo Timesheet Approval - Issue

[Ivan Tadic]

Since last two weeks we have started getting error when trying to approve Timesheets. In the UI timesheet doesn't get approved and in Developer Console we get following error:

{"errors":{"action":"Action not available in approval workflow"},"errorMessages":[],"reasons":["FORBIDDEN"],"flushedErrorMessages":[]}

We didn't make any change to the Jira nor Tempo. I am Team Lead with permission to approve Timesheet. Does anyone know what could be causing this issue?

[Matthias Gaiser _K15t_ · Accepted solution]

Hi @Ivan Tadic

this sounds to me this is something you should ask the tempo support for. I also added an additional tag so maybe someone from the tempo team will also jump in here.

Good luck in figuring it out!

Cheers,
Matthias.

[Ivan Tadic]

Thanks @Matthias Gaiser _K15t_ I have reported an issue to Tempo Support.

[Shradha Singh]

Hi @Ivan Tadic 

I am also facing same issue. How did you fix it?

Regards
Shradha

[Ivan Tadic]

Issue got fixed in the end by itself :) Tempo support solved it most likely.

[Shradha Singh]

Hi @Ivan Tadic 

Did Tempo suggest any fix ?

Regards
Shradha

[Jonnada Kiran]

@Ivan Tadic . Even we are facing this issue. Is it resolved ? If yes, what are the steps for resolving this. Thanks.

[Toñi Peña]

Hi,

How can I see the status icon of the timesheets of the team members I supervise?

In the latest version of Timesheets it does not appear

Thanks,

[Susanne Götz _Tempo_]

Hi @Toñi Peña ,

In Tempo Timesheets 9 and later, the approval status is no longer shown in the Team timesheet.
To view the approval status for your team members, please go to the Approval report (Tempo, Teams, select your Team and use the "Approval" button to access the Approvals report, see also https://tempo-io.atlassian.net/wiki/spaces/THC/pages/296648995/Approving+and+Rejecting+Your+Team+s+Timesheets+-+Tempo+Server ).

Regards,
Susanne Götz
Tempo team

[Toñi Peña]

Thank you for information