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Unable to comment with code blocks

Aaron Bell
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November 14, 2018

We are experiencing issues commenting on any issue w/ code blocks in the comment. The error we're receiving is

We couldn't save your comment

It might be empty, too long, or have invalid formatting. If you copy-pasted, try removing the formatting and adding it directly in the editor

1 answer

0 votes
Henrique Bittencourt
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2018

Hi Aaron!

What are you experiencing could be related to this known bug, please take a look at:

Meanwhile, you can try to workaround this behavior by adding the comment through the full issue view (as stated in the bug report).

Hope this helps!

Best Regards.

Aaron Bell
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November 16, 2018

This does not appear to be related to the special characters bug (the text is just 20 lines of JSON with no URLs). Adding it through the full issue view errors out with the same message.

Hector D Felix
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March 13, 2019

I'm getting this issue as well the past couple of days

Jeff Tong
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April 3, 2019

Same here

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