Unable to import data into JIRA server

[QA Practices]

Hi,

I am currently looking to migrate and merge two cloud instances into one. For this to work i am migrating my cloud instances into server. However, i am unable to migrate my first instance into server as i keep running into this error

Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of

Any idea what is causing this and how I can get past it. Need help URGENTLY PLEASE !!!

[Felipevsw · Accepted solution]

This is actually the correct bug report for this problem: https://jira.atlassian.com/browse/JSWSERVER-16556

As the workaround on the bug report suggests, we would need to go to the source Jira Cloud instance and generate a new backup file making sure to select the "Create backup for server" option.

[Tom Thompson]

This is basically making Jira Cloud backups useless.  I can't restore it in the cloud or server.  

And creating a new backup is NOT a very good answer.  In fact, it is a terrible answer as I need data that was inadvertently deleted from our Cloud Jira version.  

So I took a backup about a month ago, but now way to restore it... lol

[Aleksandr Paren]

In the workaround https://jira.atlassian.com/browse/JSWSERVER-16556 has desicion

Once the above XML file is generated, you can double-check the file, opening it with a text editor, and find the following line:

___ Exported for ___________________________

 for                                           : server

Finally I have two file:

• activeobjects.xml
• entities.xml

Where this line can be found?

[Deleted user]

Any news in this case? We've hit the same problem

[Felipevsw]

As the workaround in the bug report suggests, you would need to go to the source Cloud instance and generate a new backup, making sure to select the "Create backup for server" option.

[Vasiliy Zverev]

Could you provide full message with error?

[Carl Solomon]

Hi Vasiliy,

Attached are the application-JIRA. logs.

Is there anything else that you require?

[Vasiliy Zverev]

Try this link: https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html 

[Carl Solomon]

Hi Vasiliy

Here is the entire error message

2018-01-16 10:35:43,138 JiraImportTaskExecutionThread-1 ERROR anonymous 634x15x1 mb8i8z 0:0:0:0:0:0:0:1 /secure/SetupImport.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of
java.lang.IllegalArgumentException: [GenericEntity.setString] "textvalue" is not a field of
at org.ofbiz.core.entity.GenericEntity.setString(GenericEntity.java:364)
at com.atlassian.jira.bc.dataimport.OfbizImportHandler.endElement(OfbizImportHandler.java:528)
at org.apache.xerces.parsers.AbstractSAXParser.endElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanEndElement(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch(Unknown Source)
at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XML11Configuration.parse(Unknown Source)
at org.apache.xerces.parsers.XMLParser.parse(Unknown Source)
at org.apache.xerces.parsers.AbstractSAXParser.parse(Unknown Source)
at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse(Unknown Source)
at com.atlassian.security.xml.RestrictedXMLReader.parse(RestrictedXMLReader.java:103)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.parseXmlAndValidateBackupData(DefaultDataImportService.java:397)
at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:297)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:60)
at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:157)
at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:133)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
at java.util.concurrent.FutureTask.run(FutureTask.java:266)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
at java.lang.Thread.run(Thread.java:745)

[Carl Solomon]

Here are the entire logs

JIRA Logs

[Mathy]

It seems you are not the only one having this issue, while researching the very same for a customer I came across this post and this bug report:

https://jira.atlassian.com/browse/JSWCLOUD-16576