Update Asset field from Jira Workflow

Didier Simonazzi February 24, 2025

I'm using the new Worklow Editor

I fail to update an Asset field from a workflow transition. This is the "Domaine" field below.

{97D3D99D-D31B-4AD3-BF5D-B5BE03744627}.png 

I'm able to clear the field from the same transition, but I'm not able to set one of the tree pre-defined values.

{104D39AB-4DB9-42F2-9A4D-0FB21F24FBE4}.png 

I surrounded the text with ", ' and \" without success.

I've also tried Name=Assistance Métier, no success

The error I'm getting is strange though. At execution time, I'm getting :

 

{0DAC6E38-5873-4F04-8B65-EB2F99326CCD}.png 

 

Again, unsetting the value works like a charm. It's setting the text value which fails.

Any idea ?

Thanks

1 answer

0 votes
Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 24, 2025

Hello, Good day. Please move this query to the JSM community forum. https://community.atlassian.com/t5/Jira-Service-Management/qa-p/jira-service-desk-questions

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