Update Issue Status if left Unassigned

[Beau Butner]

I'm looking to see if there's an addon out there or any way for me to accomplish this.

Basically, if an issue is created and it is left Unassigned, I want JIRA to automatically change the status from "Open" to something else. How can I accomplish something like this?

[Mary Ramirez · Accepted solution]

Hi @Beau Butner,

This may be something that can be done with the escalation service in the Script Runner add-on. For more information, click here. 

[Beau Butner]

I had no idea that this Add-On even existed, wow does this look powerful!

I ended up using the "Fast Track" Post Function on the "Create" transition to move it to a status if the issue.fields.assignee == null.

Thank you so much for the suggestion!

[Don Masten]

Automation Lite is a free server add-on that will do that.

https://marketplace.atlassian.com/apps/1211836/automation-lite-for-jira?hosting=server&tab=overview