Templates are stored here: jira.propertytext table
I found my old template name and added it to the list in "JEDITOR_TEMPLATES_ORDER", but it still didn't show up. Is there something else I need to do?
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No, only this, however the format or some names may be incorrect. We release 1.5.48 during this week. This version should fix the issue with templates.
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We have finally managed to reproduce this problem and fixed it.
The following build should fix the problem immediately: http://jiraeditor.com/builds/jeditor-1.5.49-preview.jar.
Public 1.5.49 will incorporate this fix. It will be shipped within several days.
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Hi Shaun,
We are sorry for this inconvenience.
If you can see the templates on the Prepopulation tab in JEditor Configuration, but can't see them in Templates tab after upgrade to 1.5.47 do the following:
1. Uninstall JEditor 1.5.47
2. Download and install JEditor 1.5.46
There's a bug in upgrade script that sometimes makes templates inaccessible. The templates are not lost, they are stored in your JIRA DB. After downgrade you will be able to access them.
The fix of this issue will come with JEditor 1.5.48.
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