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Upgrading jira to 4.4 and importing loses greenhopper configuration

Mark Everest
Mark Everest
Contributor
August 15, 2011

I've installed Jira 4.4 and imported my 4.2.4 export. Then enabeld GH.

All my changes to the GH views for projects have been lost and have been defaulted back to the installed templates. Even the defaults for the Scrum template have reverted.

Do I have to go and reconfigure all my Scrum projects?

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Mark Everest
Mark Everest
Contributor
August 30, 2011

https://support.atlassian.com/browse/JSP-88257

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olivierboniteau
olivierboniteau February 2, 2012

I have the same problem from Jira4.1.2/GH5.1 to Jira4.4.4/GH5.7 or Jira4.4.4/GH5.8.

I successfully managed to upgrade GH templates with the workaround : http://confluence.atlassian.com/display/GHKB/Custom+Template+Lost+after+upgrade+to+GreenHopper+5.5+and+above

Do you plan to make a GreenHopper data migration into a new version of GreenHopper ?

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Nicholas Muldoon
Nicholas Muldoon
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August 16, 2011

Hi Mark,

Please raise a support request for this, it is not expected behaviour.

Thanks,
Nicholas Muldoon

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