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We can't open any issues in any project type (Jira Software, Jira Service Mgmt, Jira Work Mgmt)

Shaun McGuire
Contributor
June 3, 2024

We are experiencing a total outage of our cloud tenant for Jira. We can open projects and see Kanban boards with issues on them, but we can't open any issues. I tried to open a support ticket, but the support system itself will not allow logins or submissions, from what I can tell.

Is anybody else out there experiencing anything similar? I do see over 2000 reports to downdetector.com regarding Atlassian at the moment...

5 answers

0 votes
Tim Lentz
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June 3, 2024

Was able to open a support with Atlassian just now. 

0 votes
Tom Roberts
Contributor
June 3, 2024
0 votes
Shaun McGuire
Contributor
June 3, 2024

Yeah, no way to submit a ticket, and the status page is wacked. I guess we are at the mercy of whoever at Atlassian cares to address this.

0 votes
Jzollin
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June 3, 2024

Getting the same issue with our site.  See no way to contact support because submitting a ticket is not working and see no phone number to call.

0 votes
Tom Roberts
Contributor
June 3, 2024

Same here - Multiple issues. 

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