Who do I know I have JIRA Capture

[Bunkiat Se]

After login into the JIRA Cloud and see 'About JIRA', one of the plugin shows JIRA Capture (below). Does this mean I have JIRA Capture? I checked with my administrators and they said JIRA Capture is not installed. Are they right or wrong?

JIRA Capture v2.9.1.113

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[Ignat · Accepted solution]

Hi Bunkiat,

JIRA Capture is pre-installed in JIRA Cloud, like some other add-ons. JIRA Capture requires separate license to be activated.

Here are easy steps to check whether Capture is licensed or not on your instance:

1. Navigate to your project landing page .
2. Click the 'Test Sessions' button on the sidebar.

Capture 2015-07-04 at 11.36.43.png

If this message is displayed, it means JIRA Capture is not licensed:

JIRA Capture is currently inactive. To start using JIRA Capture please enter your JIRA Capture license.

Capture 2015-07-04 at 12.30.12.png

Hope this helps!

--

Cheers,

Ignat.

[Bunkiat Se]

This is the message I see. Does it mean the same thing?

"JIRA Capture is currently inactive. To start using JIRA Capture, contact your JIRA administrator to activate it."

[Ignat]

Yes, it's the same thing. Based on the current user permissions the different messages are shown - that's why we see the difference.