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Workflow Automations Failing for Admin Locked Transitions

Kaladin Stormblessed July 7, 2025

We have some transitions in our workflow which are only performed by admins of a project. However, when this condition on the tranisiton exists, Jira automation for the same transition fails.

How can I work around this? I want to keep the transition locked and accessible only by the admins, and I want Jira automation to be able to execute it on their behalf. 

I tried adding Jira Automation as a project admin, but I don't think that is possible.  

2 answers

3 votes
Hana Kučerová
Community Champion
July 7, 2025

Hi @Kaladin Stormblessed ,

please try to add special project role atlassian-addons-project-access to these transitions too:

https://support.atlassian.com/jira/kb/the-atlassian-addons-project-access-project-role-in-jira-cloud/

0 votes
Ashok Shembde
Rising Star
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July 7, 2025

Hi @Kaladin Stormblessed ,

You need to check the transition permission that allows only project admins and the Jira Automation user to perform the transition.

Kaladin Stormblessed July 7, 2025

So for the transition conditions, I don't see any option to give Jira Automation access to the transition. 

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