java.lang.StackOverflowError when installing Greenhopper

[Jaime C.]

Hi

I downloaded & installed the bundle JIRA 5.1.1 Linux 32 bits (http://www.atlassian.com/software/jira/downloads/binary/atlassian-jira-5.1.1-x32.bin). Installation was fine and I could complete the 4 steps of the initial setup wizard, using internal database. I then proceeded to install Greenhopper. Tested two ways, downloading from plugin exchange with the UPM and uploading manually.

End result is unavailability of JIRA server (Apache tomcat exception, attached) and I unable to recover the installation (restart does not revert the situation). java.lang.StackOverflowError is seen in catalina.out (attached).

Is there a workaround to this problem? How can I recover my installation? Is it faster to reinstall andrequest another evaluation licenses (did two times already).

catalina.out excerpt:

*

********************************************************************************

Atlassian GreenHopper v5.10.6 #b2b47d55b834 built 2012-07-26T08:06:09.485+02:00 - plugin started

*********************************************************************************

2012-07-27 19:57:09,155 Spring executor 16 INFO ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [greenhopper.service.logging.LogSupport]

GreenHopper Run History

        *GreenHopper v5.10.6 (b2b47d55b834) started at 27 Jul 2012 07:57


2012-07-27 19:57:09,155 Spring executor 16 INFO ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [greenhopper.service.logging.LogSupport] There does not appear to be any GreenHopper upgrade history

2012-07-27 19:57:09,155 Spring executor 16 INFO ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [greenhopper.service.logging.LogSupport] This can be ok as upgrade history was not introduced until GH v5.10.3

2012-07-27 19:57:11,349 GadgetInstallationThread-1 WARN ejaicaa 1192x5x1 - 159.107.26.18 /secure/Setup.jspa [gadgets.publisher.internal.PluginGadgetFinder] Gadget spec PluginGadgetSpec{plugin=com.pyxis.greenhopper.jira, location='gadgets/greenhopper-project-dashboard.xml'} could not be added to plugin-provided gadget spec store, ignoring

2012-07-27 19:57:11,953 pool-13-thread-1 ERROR ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [sal.core.upgrade.PluginUpgrader] Upgrade failed: null

java.lang.StackOverflowError
        at java.util.Properties.propertyNames(Properties.java:504)
        at java.util.PropertyResourceBundle.getLocalKeys(PropertyResourceBundle.java:79)
        at java.util.PropertyResourceBundle.access$000(PropertyResourceBundle.java:33)
        at java.util.PropertyResourceBundle$1.<init>(PropertyResourceBundle.java:93)
        at java.util.PropertyResourceBundle.getKeys(PropertyResourceBundle.java:93)
        at java.util.PropertyResourceBundle$1.<init>(PropertyResourceBundle.java:96)
.
. <goes like this forever>
.
 at java.util.PropertyResourceBundle.getKeys(PropertyResourceBundle.java:93)
        at com.atlassian.jira.web.bean.BackingI18n.flattenResourceBundlesToMap(BackingI18n.java:535)
        at com.atlassian.jira.web.bean.BackingI18n.loadV1AndV2LanguagePacksAndPluginsBundles(BackingI18n.java:375)
        at com.atlassian.jira.web.bean.BackingI18n.<init>(BackingI18n.java:108)
        at com.atlassian.jira.web.bean.I18nBean$CachingFactory.getInstance(I18nBean.java:244)
        at com.atlassian.jira.web.bean.I18nBean$AccessorFactory.getInstance(I18nBean.java:141)
        at sun.reflect.GeneratedMethodAccessor266.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
        at $Proxy35.getInstance(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor266.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
        at $Proxy35.getInstance(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor266.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
        at $Proxy35.getInstance(Unknown Source)
        at com.atlassian.greenhopper.service.I18nFactoryServiceImpl.getI18n(I18nFactoryServiceImpl.java:86)
        at com.pyxis.greenhopper.jira.util.I18nImpl.i18n2(I18nImpl.java:26)
        at com.pyxis.greenhopper.jira.util.I18nImpl.getText(I18nImpl.java:44)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.getIssueTypeId(ScrumDefaultConfiguration.java:465)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.getEpicId(ScrumDefaultConfiguration.java:95)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.createAndPersistFieldConfigSheme(ScrumDefaultConfiguration.java:422)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.getIssueTypeScheme(ScrumDefaultConfiguration.java:415)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.getAllIssueTypes(ScrumDefaultConfiguration.java:122)
        at com.pyxis.greenhopper.jira.configurations.ScrumDefaultConfiguration.init(ScrumDefaultConfiguration.java:84)
        at com.atlassian.greenhopper.upgrade.GhUpgradeTask002.upgradeGHIssueTypesAssociations(GhUpgradeTask002.java:96)
        at com.atlassian.greenhopper.upgrade.GhUpgradeTask002.doUpgrade(GhUpgradeTask002.java:77)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at $Proxy1486.doUpgrade(Unknown Source)
        at com.atlassian.sal.core.upgrade.PluginUpgrader.doUpgrade(PluginUpgrader.java:85)
        at com.atlassian.sal.core.upgrade.PluginUpgrader.upgrade(PluginUpgrader.java:66)
        at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradePlugin(DefaultPluginUpgradeManager.java:204)
        at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradeInternal(DefaultPluginUpgradeManager.java:194)
        at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager$2.doInTransaction(DefaultPluginUpgradeManager.java:178)
        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
        at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)

 at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
        at $Proxy30.doInTransaction(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
        at $Proxy30.doInTransaction(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
        at $Proxy30.doInTransaction(Unknown Source)
        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
        at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.upgradeInTransaction(DefaultPluginUpgradeManager.java:174)
        at com.atlassian.sal.core.upgrade.DefaultPluginUpgradeManager.onPluginEnabled(DefaultPluginUpgradeManager.java:95)
        at sun.reflect.GeneratedMethodAccessor244.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:36)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$2.run(AsynchronousAbleEventDispatcher.java:60)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher$1.execute(AsynchronousAbleEventDispatcher.java:28)
        at com.atlassian.event.internal.AsynchronousAbleEventDispatcher.dispatch(AsynchronousAbleEventDispatcher.java:56)
        at com.atlassian.event.internal.EventPublisherImpl.invokeListeners(EventPublisherImpl.java:151)
        at com.atlassian.event.internal.EventPublisherImpl.publish(EventPublisherImpl.java:70)
        at com.atlassian.multitenant.event.DefaultPeeringEventPublisherManager.publish(DefaultPeeringEventPublisherManager.java:17)
        at com.atlassian.multitenant.event.PeeringEventPublisher.publish(PeeringEventPublisher.java:23)
        at com.atlassian.plugin.event.impl.DefaultPluginEventManager.broadcast(DefaultPluginEventManager.java:84)
        at com.atlassian.plugin.manager.DefaultPluginManager.addPlugins(DefaultPluginManager.java:737)
        at com.atlassian.plugin.manager.DefaultPluginManager.scanForNewPlugins(DefaultPluginManager.java:459)
        at com.atlassian.plugin.manager.DefaultPluginManager.installPlugins(DefaultPluginManager.java:362)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
        at $Proxy78.installPlugins(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at $Proxy1830.installPlugins(Unknown Source)

at com.atlassian.upm.PluginAccessorAndControllerImpl$1.doInTransaction(PluginAccessorAndControllerImpl.java:134)
        at com.atlassian.upm.PluginAccessorAndControllerImpl$1.doInTransaction(PluginAccessorAndControllerImpl.java:116)
        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate$1.doInTransaction(HostContextTransactionTemplate.java:25)
        at com.atlassian.jira.DefaultHostContextAccessor.doInTransaction(DefaultHostContextAccessor.java:34)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$AbstractMultiTenantAwareInvocationHandler.invokeInternal(MultiTenantComponentFactoryImpl.java:181)
        at com.atlassian.multitenant.impl.MultiTenantComponentFactoryImpl$MultiTenantAwareInvocationHandler.invoke(MultiTenantComponentFactoryImpl.java:211)
        at $Proxy30.doInTransaction(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.hostcomponents.impl.DefaultComponentRegistrar$ContextClassLoaderSettingInvocationHandler.invoke(DefaultComponentRegistrar.java:129)
        at $Proxy30.doInTransaction(Unknown Source)
        at sun.reflect.GeneratedMethodAccessor326.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.atlassian.plugin.osgi.bridge.external.HostComponentFactoryBean$DynamicServiceInvocationHandler.invoke(HostComponentFactoryBean.java:154)
        at $Proxy30.doInTransaction(Unknown Source)
        at com.atlassian.sal.core.transaction.HostContextTransactionTemplate.execute(HostContextTransactionTemplate.java:21)
        at sun.reflect.GeneratedMethodAccessor391.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at $Proxy1838.execute(Unknown Source)
        at com.atlassian.upm.PluginAccessorAndControllerImpl.installPlugin(PluginAccessorAndControllerImpl.java:115)
        at com.atlassian.upm.impl.PluginArtifactInstallHandler.installPlugin(PluginArtifactInstallHandler.java:30)
        at com.atlassian.upm.PluginInstaller.execute(PluginInstaller.java:124)
        at com.atlassian.upm.PluginInstaller.install(PluginInstaller.java:81)
        at com.atlassian.upm.rest.resources.install.InstallTask.installFromFile(InstallTask.java:100)
        at com.atlassian.upm.rest.resources.install.InstallFromFileTask.executeTask(InstallFromFileTask.java:31)
        at com.atlassian.upm.rest.resources.install.InstallTask.call(InstallTask.java:40)
        at com.atlassian.upm.rest.resources.install.InstallTask.call(InstallTask.java:20)
        at com.atlassian.upm.rest.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:65)
        at com.atlassian.upm.rest.async.AsynchronousTaskManager$1.call(AsynchronousTaskManager.java:60)
        at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:314)
        at java.util.concurrent.FutureTask.run(FutureTask.java:149)
        at com.atlassian.sal.core.executor.ThreadLocalDelegateRunnable.run(ThreadLocalDelegateRunnable.java:34)
        at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:897)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:919)
        at java.lang.Thread.run(Thread.java:736)
2012-07-27 19:57:12,202 pool-13-thread-1 ERROR ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [sal.core.upgrade.DefaultPluginUpgradeManager] Error(s) encountered while upgrading plugin 'Atlassian GreenHopper' on enable.
2012-07-27 19:57:12,211 pool-13-thread-1 ERROR ejaicaa 1197x165x1 4q7q7g 159.107.26.18 /rest/plugins/1.0/ [sal.core.upgrade.DefaultPluginUpgradeManager] Upgrade error: Unexpected exception caught during plugin upgrade: java.lang.StackOverflowError

Is not accesible form that point, even after restarting, :

java.lang.IllegalStateException: ComponentAccessor has not been initialised.
        at com.atlassian.jira.component.ComponentAccessor.getWorker(ComponentAccessor.java:848)
        at com.atlassian.jira.component.ComponentAccessor.getComponent(ComponentAccessor.java:105)
        at com.atlassian.jira.instrumentation.Instrumentation.getTenantedInstance(Instrumentation.java:63)
        at com.atlassian.jira.instrumentation.Instrumentation.getInstrument(Instrumentation.java:73)
        at com.atlassian.jira.plugins.monitor.database.ConnectionPoolGraph.setDatasourceValues(ConnectionPoolGraph.java:42)
        at com.atlassian.jira.plugins.monitor.rrd4j.RrdUpdater.addSample(RrdUpdater.java:76)
        at com.atlassian.jira.plugins.monitor.MetricsCollectorTask.doRun(MetricsCollectorTask.java:52)
        at com.atlassian.jira.plugins.monitor.MetricsCollectorTask.run(MetricsCollectorTask.java:41)
        at java.util.Timer$TimerImpl.run(Timer.java:293)
2012-07-27 20:22:18,440 jira-monitoring-plugin ERROR      [jira.plugins.monitor.MetricsCollectorTask] Error running tas

Best Regards

[Andrzej Polonski · Accepted solution]

Had exactly the same problem and lost two days on it.

Although I had proper JVM installed and JAVA_HOME variable set, JIRA was using the wrong JVM.

Look carefully at the startup info. Mine was like this:

executing as current user
                .....
          .... .NMMMD.  ...
        .8MMM.  $MMN,..~MMMO.
        .?MMM.         .MMM?.

     OMMMMZ.           .,NMMMN~
     .IMMMMMM. .NMMMN. .MMMMMN,
       ,MMMMMM$..3MD..ZMMMMMM.
        =NMMMMMM,. .,MMMMMMD.
         .MMMMMMMM8MMMMMMM,
           .ONMMMMMMMMMMZ.
             ,NMMMMMMM8.
            .:,.$MMMMMMM
          .IMMMM..NMMMMMD.
         .8MMMMM:  :NMMMMN.
         .MMMMMM.   .MMMMM~.
         .MMMMMN    .MMMMM?.

      Atlassian JIRA
      Version : 5.1.1

Detecting JVM PermGen support...
PermGen switch is supported. Setting to 256m

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide


Server startup logs are located in /localdisk/tools/jira/latest/logs/catalina.out
Using CATALINA_BASE:   /localdisk/tools/jira/latest
Using CATALINA_HOME:   /localdisk/tools/jira/latest
Using CATALINA_TMPDIR: /localdisk/tools/jira/latest/temp
Using JRE_HOME:        /usr/lib64/jvm/jre
Using CLASSPATH:       /localdisk/tools/jira/latest/bin/bootstrap.jar
Using CATALINA_PID:    /localdisk/tools/jira/latest/work/catalina.pid

See the JRE_HOME entry? It turns out that JIRA takes the value of JRE_HOME and possibly of JRE_ROOT before JAVA_HOME. I got rid of JRE_HOME and JRE_ROOT variables (which were pointing to wrong JVM) and everything clicked. Startup info after variable removal:

executing as current user
                .....
          .... .NMMMD.  ...
        .8MMM.  $MMN,..~MMMO.
        .?MMM.         .MMM?.

     OMMMMZ.           .,NMMMN~
     .IMMMMMM. .NMMMN. .MMMMMN,
       ,MMMMMM$..3MD..ZMMMMMM.
        =NMMMMMM,. .,MMMMMMD.
         .MMMMMMMM8MMMMMMM,
           .ONMMMMMMMMMMZ.
             ,NMMMMMMM8.
            .:,.$MMMMMMM
          .IMMMM..NMMMMMD.
         .8MMMMM:  :NMMMMN.
         .MMMMMM.   .MMMMM~.
         .MMMMMN    .MMMMM?.

      Atlassian JIRA
      Version : 5.1.1

Detecting JVM PermGen support...
PermGen switch is supported. Setting to 256m

If you encounter issues starting or stopping JIRA, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Installation+Troubleshooting+Guide


Server startup logs are located in /localdisk/tools/jira/latest/logs/catalina.out
Using CATALINA_BASE:   /localdisk/tools/jira/latest
Using CATALINA_HOME:   /localdisk/tools/jira/latest
Using CATALINA_TMPDIR: /localdisk/tools/jira/latest/temp
Using JRE_HOME:        /localdisk/tools/java/latest
Using CLASSPATH:       /localdisk/tools/jira/latest/bin/bootstrap.jar
Using CATALINA_PID:    /localdisk/tools/jira/latest/work/catalina.pid

Greenhopper does not fail to install anymore. BTW if you want to remove plugins without accessing JIRA web interface, you can simply delete the jar file from JIRA_HOME/plugins/installed-plugins.

Hope this helps.

--
regards
Andrzej

[Jaime C.]

Hello all

The original issue was that I was not setting JAVA_HOME or JRE_HOME to a supported JRE version. I was confused by the fact that the JRE was included with the binary package I downloaded but the utility scripts to start up made no use of it by default.

BR

[Andrzej Polonski]

Outside of Jira.

The machine I was installing GreenHopper on had system/environment variables JRE_HOME and JRE_ROOT set somwhere in the profile (~/.bashrc). I just edited the ~/.bashrc - made sure that JAVA_HOME is being set there properly and removed creation/setting of JRE_HOME and JRE_ROOT variables (which in my case were pointing to other JVM not supported by Jira).

[Logan G Hawkes]

When you say "I got rid of JRE_HOME and JRE_ROOT variable", what does that mean exactly? Did you update a file where the variables were being set? Are they system/environment variables that are set outside of Jira? I'm facing this same problem and I could use some more specifics.