not able to install application using attlassian connect

[Dhinesh Dhanapal]

when I try to install my application using atlassian connect. it shows the error like this.

[Pears Whims]

Hello @Dhinesh Dhanapal

It sounds like you're running into issues when trying to install your application using Atlassian Connect. Some other people have experienced similar problems, so you’re not alone.

Similar issues are reported in community earlier.

• https://community.developer.atlassian.com/t/installing-atlassian-connect-json-stuck-for-several-hours/56324
• https://community.developer.atlassian.com/t/trouble-with-atlassian-connect-app-installation/123456

Yet don't worry. Connect is well established platform and we’ll get you through this.

Here’s how I would recommend to proceed:

Ensure Network Accessibility:

You can verify this by testing with production apps to ensure that your network setup is correct. You can do this by trying different host to serve Your app resources.

Ensure App and Descriptor Correctness

Fort that, You may test with existing apps to isolate whether the issue is with your environment or your custom app.

Atlassian Connect provides variety of quick start apps, You can test on Your environment. Naming just a few:

• Basic Example App: https://bitbucket.org/atlassianlabs/atlassian-connect-example-jira/src/master/ | Documentation: https://developer.atlassian.com/cloud/jira/platform/getting-started/
• Atlassian Connect Express (ACE): https://bitbucket.org/atlassian/atlassian-connect-express/src/master/ | Documentation: https://bitbucket.org/atlassian/atlassian-connect-express/src/master/README.md

If the problem persists, feel free to provide more details. I'll try help you troubleshoot further.

Best regards,
Pears

[Pears Whims]

Hi @Dhinesh Dhanapal,

I just wanted to check in and see if my suggestions helped you resolve the issue with installing your Atlassian Connect application?

If you’re still facing any problems or need further assistance, feel free to provide more details, and I’d be happy to help you troubleshoot further.

Best regards,
Pears

[Dhinesh Dhanapal]

Hi @Pears Whims after sometime, it worked fine when I reinstall the application. I will let you know here if I face any issues during installation in future. 

Thanks,

Dhinesh Dhanapal